Redefining the end-to-end passenger experience | Independent news and events
Redefining the end-to-end passenger experience | Independent news and events
Future Travel Experience is grateful for close partnerships forged with key industry stakeholders and associations, each of which are uniquely contributing to the content, promotion and execution of our events.
Ryanair is Europe’s favourite airline, carrying 117m p.a. on more than 1,800 daily flights from 84 bases. The carrier connects over 200 destinations in 33 countries on a fleet of over 350 Boeing 737 aircraft, with a further 315 Boeing 737s on order, which will enable Ryanair to lower fares and grow traffic to 180m p.a. by FY24. Ryanair has a team of more than 11,500 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and an industry leading 31-year safety record.
AirlineTrends monitors the global aviation industry for passenger experience innovations launched by airlines in response to industry trends and changing consumer behaviour. It provides its corporate clients – which include airlines such as Air France KLM and industry suppliers such as Zodiac Aerospace – with ‘inspiration for innovation’ with its Trends & Innovations presentations, as well as vision and concept development using the PAXEX360 workshop approach.
The Airline Passenger Experience Association (APEX) is a network of the world's leading airlines, suppliers and related companies committed to elevating the level of the airline passenger experience. The association offers members a wide range of opportunities to excel in the airline passenger experience industry by keeping them current with the latest industry news, trends and developments and by helping them develop relationships with clients and colleagues from around the world.
daa operates Dublin and Cork airports in Ireland and has significant overseas businesses through its ARI and daa International subsidiaries. Dublin and Cork airports are the two largest airports in the Republic of Ireland, welcoming a combined 27.1 million passengers in 2015. ARI is a leading international travel retailer, with operations in 10 countries and also holds the Group’s 20% stake in Düsseldorf Airport. daa International is an airport management, aviation advisory services and training business. The Group employs 2,500 people at its Irish airports and has a further 800 people working for its international businesses.
anna.aero is Airline Network News & Analysis: a totally free and open website dedicated to outstanding airline network planning intelligence, produced by a multi-disciplinary team. Besides genuine number-crunching analysis anna.aero also prides itself on a sleek news-gathering operation in which it aims to feature every route launch wherever it takes place in the world – and illustrate it with superb pictures of the actual launch. It is a must read for airline CCOs of the world, who we expect to attract in vast numbers to FTE Ancillary in Dublin.
Since October 1997 TRBusinesFs magazine (formerly known as The Duty Free Business) has been providing its news reporting and unrivalled analytical commentary to the duty free/travel retail industry’s leaders and decision makers.
Launched into an overcrowded trade media market place in the late 1990s during the Asian economic crisis and in the shadow of (the eventual) abolition of intra-EU duty free, it was viewed (by some) as the magazine that would never survive. Twenty years on it is perceived as an indispensable and truly serious business-to-business journal with the highest editorial to advertising ratio of any trade magazine by far.
Datalex is a market leader in digital commerce for travel retailers. The Datalex Commerce Platform enables a travel marketplace of over one billion shoppers covering every corner of the globe, driven by some of the world’s most innovative airline retail brands. Its customers include Aer Lingus, Air China, Air Malta, Air Transat, Brussels Airlines, Copa Airlines, Hainan Group, HP Enterprise Services, IBM, JetBlue Airways, Lufthansa Group, Philippine Airlines, SITA, STA Travel, Swiss International Air Lines, Virgin Atlantic and Virgin Australia. The company is headquartered in Dublin, Ireland, and maintains offices across Europe, USA and China. Datalex is a publicly listed company and is listed on the Irish Stock Exchange (ISE: DLE). Learn more at www.datalex.com or follow on Twitter @Datalex.
With over twenty-five years experience in commercial and business aviation, no other connectivity partner has a deeper understanding of customers’ needs and the opportunities reliable, high quality broadband promises them. Today over 200 airlines rely on Inmarsat services, and now, our next generation solutions make the full potential of the complete connected aircraft a reality.
Our services, including GX for Aviation, European Aviation Network and SwiftBroadband-Safety, support digital transformation from cabin to cockpit. Reliable, high-speed connectivity that gives our customers the confidence to launch inflight innovations that deliver commercial advantage.
We’re ready to help you take advantage of the vast potential of the complete connected aircraft. Whatever your challenges. Whatever the future. Wherever you fly. Bring it On.
At OpenJaw, we transform travel companies into travel retailers. The OpenJaw Platform, t-Retail, is the most complete travel retailing platform available. And, t-Retail is pretty powerful stuff. It gives travel companies everything they need to retail all travel products to increase revenue and enable redemption. And, our customers, which includes some of world’s greatest travel brands, seem to agree.
OpenJaw believe that retailing is fuelling a revolution in how travel is purchased. Using the t-Retail Platform, you have the ability to differentiate your travel brand by creating an unlimited combination of offers that competitors cannot match. Right at your fingertips, from your own screen. And, you can establish direct relationships with suppliers, while avoiding all integration challenges. Finally, you retain 100% control of your customer, by owning all of the customer behavioural and transactional data. This, in turn, guarantees that you deliver a personalised, tailored experience to every customer, every time.
Once again, RIMOWA fundamentally redefines travel by providing the first, fully integrated digital luggage solution: RIMOWA Electronic Tag. A technology that changes travelling.
RIMOWA suitcases are now equipped with an integrated E-Ink display, which replaces the airline issued paper luggage tag. By using their smartphone, travellers can check in their suitcase and send the luggage data to their digital bag tag from the comfort of their own home, and drop it off within seconds at the airport – without any fuss and time pressure.
RIMOWA suitcases are now equipped with an integrated E-Ink display, which replaces the airline issued paper luggage tag. By using their smartphone, travellers can check in their suitcase and send the luggage data to their digital bag tag from the comfort of their own home, and drop it off within seconds at the airport – without any fuss and time pressure.
RIMOWA Electronic Tag GmbH, headquartered in Hamburg, Germany, is a 100% subsidiary of RIMOWA GmbH and therefore part of the LVMH group.
When Jesse Shwayder founded Samsonite in 1910, he had a vision of creating luggage of the finest quality and craftsmanship, able to withstand the perils of travel. Today, Samsonite is the world’s leading luggage brand with an extensive legacy in trendsetting travel solutions. Renowned for breakthrough research, development and its commitment to innovation and design, Samsonite has since its inception excelled in a number of industry firsts, including the exclusive use of the revolutionary Curv® material in the luggage arena.
Samsonite’s next-generation suitcases are the ideal partner for the discerning traveler, moving around in a world that is in a state of perpetual motion. Besides an extensive range of travel solutions, Samsonite also offers business, kids, casual and personal accessory products for daily use to help travellers journey further, with ever lighter and stronger products.
SITA is the communications and IT solution provider that transforms air travel through technology for airlines, at airports and on aircraft. The company’s portfolio covers everything from managed global communications and infrastructure services, to eAircraft, passenger management, baggage, self-service, airport and border management solutions. Owned 100% by more than 400 air transport industry members, SITA has a unique understanding of its needs and places a strong emphasis on technology innovation.
Nearly every airline and airport in the world does business with SITA and its border management solutions are used by more than 30 governments. With a presence at more than 1,000 airports around the world and a customer service team of 2,000+ staff, SITA delivers unmatched service to more than 2,800 customers in more than 200 countries.
In 2016, SITA had consolidated revenues of US$1.5 billion. SITA’s subsidiaries and joint ventures include SITAONAIR, CHAMP Cargosystems and Aviareto.
For further information go to www.sita.aero
Boxever is the Customer Intelligence Cloud for marketers.
It connects all of your customer, product and operational data, putting your customer at the center of your business and enabling true 1:1 personalization on a level you’ve never seen before. This results in lower acquisition costs, accelerated conversion rates, improved customer engagement and higher lifetime value. Using artificial intelligence, it acts as the “brain” within your CRM-tech ecosystem, taking in all data about the customer - including behavioural and transactional - deciding what should happen next and executing that action through the most appropriate channels - in real time, as it happens.
Today, leading brands from all across the globe – including Emirates, Air New Zealand, eDreams ODIGEO, Cebu Pacific, Viva Aerobus, Brussels Airlines, and Aer Lingus – rely on Boxever to help acquire, convert and retain customers. The company is headquartered in Dublin, Ireland. Learn more at www.boxever.com or follow us on Twitter: @Boxever.
Rockwell Collins has a global presence at more than 150 airports, including half of the 20 largest in the world. As a leading provider of self-serve solutions, and with a reputation as a master communication network integrator, we understand that the flow of an airport is the flow of an industry.
Salesforce is the world's leading CRM software and enterprise cloud ecosystem. The Salesforce Customer Success Platform can help your business grow into a more streamlined, effective and efficient organisation across sales, service, marketing and more.
Self Service Bagdrop in less than 1 minute
Optimising Passenger flow and minimising check in hassle are two common airport goals being met by the increasing presence of self-service bag drop machines.
Eezeetags can help create a seamless travel experience to keep passengers smiling.
eezeetags are Bag Tags specially designed for self-service Bag Drop operations.
eezeetags are language Neutral
eezeetags have a magic adhesive that does not stick to Bags, Clothes, Children or Floors.
eezeetags need no pulling away from any backing paper, guaranteeing a clean operation at the point of tagging.
eezeetags can only be tagged the correct way,
It all adds up to, Intuitive Tagging.
And the final result: a positive end to end travel experience for the passenger.
experience it yourself at booth E67
As well as being home to forward thinking air transport industry organisations likes Ryanair, Aer Lingus and daa, Dublin is an incubator for start-ups and Europe’s hotbed of innovation. In addition, the RDS is Ireland’s leading event venue and is located right in the heart of Dublin city.
Please visit our exclusive mini-site here to be inspired on what you might do outside of show hours.
Generating new digital revenue opportunities at every step of the journey
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