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Narita Airport extends multilingual services to improve experience for non-Japanese travellers


Narita Airport extends multilingual services App

The NariTra voice translation app is now available in Japanese, English, Indonesia, Chinese and Korean. Text translation is also available in three other languages.

Narita Airport is introducing a number of multilingual services across the airport to simplify the travel experience for non-Japanese passengers.

The airport’s voice and text translation app – NariTra – will be updated to support Indonesian voice translation, as well as Thai, French and Spanish text translation.

This is in addition to the existing Japanese, English, Chinese and Korean capabilities.

New multilingual information leaflets will also be made available, with Thai, French, Spanish and Indonesian leaflets being produced for the first time.

International travellers arriving at the airport will also receive a welcome in their native language thanks to the installation of new signage and the addition of welcome messages on the digital signage in the arrivals.

The welcome messages will be displayed in 25 different languages, covering all 33 countries in Narita Airport’s global network.

Future Travel Experience Asia 2014

FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will host the official 'klia2 Symposium', in which senior speakers from Malaysia Airports will outline the thinking behind the facility, how it has been delivered, lessons learned along the way and why it is great for airlines, the people who work there and every single passenger who travels through it. FTE Asia delegates will also be able to take part in guided tours of klia2.

» View the full FTE Asia 'On the Ground' conference agenda

» Register to attend FTE Asia 2014

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