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Narita Airport extends multilingual services to improve experience for non-Japanese travellers


Narita Airport extends multilingual services App

The NariTra voice translation app is now available in Japanese, English, Indonesia, Chinese and Korean. Text translation is also available in three other languages.

Narita Airport is introducing a number of multilingual services across the airport to simplify the travel experience for non-Japanese passengers.

The airport’s voice and text translation app – NariTra – will be updated to support Indonesian voice translation, as well as Thai, French and Spanish text translation.

This is in addition to the existing Japanese, English, Chinese and Korean capabilities.

New multilingual information leaflets will also be made available, with Thai, French, Spanish and Indonesian leaflets being produced for the first time.

International travellers arriving at the airport will also receive a welcome in their native language thanks to the installation of new signage and the addition of welcome messages on the digital signage in the arrivals.

The welcome messages will be displayed in 25 different languages, covering all 33 countries in Narita Airport’s global network.

Future Travel Experience Global 2014

The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a keynote address from Rohit Talwar, CEO of Fast Future Research, entitled: 'Airport transformation – A roadmap to viability'. Rohit, a renowned global futurist, will step delegates through the 'roadmap to viability', highlighting the critical decisions and actions that need to be taken to establish an airport that's fit for the future.

FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.

» More information on FTE Global 2014

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