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Narita Airport extends multilingual services to improve experience for non-Japanese travellers


Narita Airport extends multilingual services App

The NariTra voice translation app is now available in Japanese, English, Indonesia, Chinese and Korean. Text translation is also available in three other languages.

Narita Airport is introducing a number of multilingual services across the airport to simplify the travel experience for non-Japanese passengers.

The airport’s voice and text translation app – NariTra – will be updated to support Indonesian voice translation, as well as Thai, French and Spanish text translation.

This is in addition to the existing Japanese, English, Chinese and Korean capabilities.

New multilingual information leaflets will also be made available, with Thai, French, Spanish and Indonesian leaflets being produced for the first time.

International travellers arriving at the airport will also receive a welcome in their native language thanks to the installation of new signage and the addition of welcome messages on the digital signage in the arrivals.

The welcome messages will be displayed in 25 different languages, covering all 33 countries in Narita Airport’s global network.

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015

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