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Narita Airport extends multilingual services to improve experience for non-Japanese travellers


Narita Airport extends multilingual services App

The NariTra voice translation app is now available in Japanese, English, Indonesia, Chinese and Korean. Text translation is also available in three other languages.

Narita Airport is introducing a number of multilingual services across the airport to simplify the travel experience for non-Japanese passengers.

The airport’s voice and text translation app – NariTra – will be updated to support Indonesian voice translation, as well as Thai, French and Spanish text translation.

This is in addition to the existing Japanese, English, Chinese and Korean capabilities.

New multilingual information leaflets will also be made available, with Thai, French, Spanish and Indonesian leaflets being produced for the first time.

International travellers arriving at the airport will also receive a welcome in their native language thanks to the installation of new signage and the addition of welcome messages on the digital signage in the arrivals.

The welcome messages will be displayed in 25 different languages, covering all 33 countries in Narita Airport’s global network.

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

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» View the full FTE Europe ‘On the Ground’ conference agenda

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