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Malaysia Airlines launches Facebook ticket sales and check-in


Malaysia Airlines Facebook

The ‘MHbuddy’ application allows users to book their flights, select their seat and check-in via Facebook.

Malaysia Airlines has launched an innovative Facebook platform that allows passengers to book and check-in for their flight via the social media website.

Known as ‘MHbuddy’, the platform has been developed alongside SITA Lab and also allows users to share their trip details with their Facebook ‘Friends’.

While other airlines, such as US carrier Delta Air Lines, also offer ticket sales through Facebook, the Malaysia Airlines application is the first to allow users to check-in for their flight and select their seat.

Dr Amin Khan, Malaysia Airlines’ Executive Vice President Commercial Strategy, said: “The introduction of MHbuddy really takes flight bookings to another level. Besides opening up another distribution channel for ticket sales, now, our customers can also experience amazing convenience. At the same time, they can stay connected with their friends.

“No other airline allows its customers to integrate their travels so deeply into the Facebook social graph. Neither do they allow customers to check-in via Facebook.”

Visit the MHbuddy Facebook application.

More information can be found on the Malaysia Airlines website.

Future Travel Experience Asia 2014

FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will host the official 'klia2 Symposium', in which senior speakers from Malaysia Airports will outline the thinking behind the facility, how it has been delivered, lessons learned along the way and why it is great for airlines, the people who work there and every single passenger who travels through it. FTE Asia delegates will also be able to take part in guided tours of klia2.

» View the full FTE Asia 'On the Ground' conference agenda

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One comment from our readers

  1. Xenon Dela Merced says:

    An airline in the philippines (ZEST AIR) has been doing this already:

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