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American Airlines introduces Flagship Check-in at LAX


Flagship Check-in’

American Airlines’ premium passengers can now enjoy an expedited check-in service at LAX, following the introduction of ‘Flagship Check-in’.

The American Airlines ‘Flagship Check-in’ service has been introduced at Los Angeles International Airport (LAX) to offer an exclusive, discreet and expedited check-in experience for premium passengers.

Eligible passengers are greeted by customer service representatives, who can personally assist with individual travel requirements, including check-in and baggage check, seat or itinerary changes, and connecting flight information. To further expedite the travel process, customers receive immediate access to a designated security line, offering easy access through security checkpoints.

Passengers who are eligible for Flagship Check-in include ConciergeKey(SM) members and customers of American’s Five Star Service – a personal one-on-one airport assistance programme. Also included are First Class customers departing LAX onboard an American Airlines three-class transcontinental or three-class international aircraft.

Virasb Vahidi, American Airlines CCO said: “American continues to deliver the ideal travel experience for our high-value customers. Flagship Check-in provides the exclusivity and seamless service that our high-end customers value, and we believe this unique service best aligns with their travel desires.”

More information can be found here.

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015

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