Mobile & Wearable Technology // //

Delta app offers real-time baggage tracking


The latest version of the Delta Air Lines app includes a baggage tracking feature, so passengers can track their bag throughout the journey.

Delta Air Lines passengers can now track their checked-in bag through the airline’s mobile app for the iPhone and Android platforms.

Passengers who have downloaded the app simply have to enter the number on their baggage receipt – or scan the barcode if using an iPhone – and they will be provided with an update on the location of their bag. The app also tells users which carousel to collect the bag from upon arrival at the destination airport.

Delta’s inflight Internet service also offers free access to the app, so passengers can check the status of their bags inflight.

The app also allows passengers to pay any baggage fees during the mobile check-in process, as well as providing access to airport maps and aircraft information.

A version is currently being developed for the BlackBerry platform and will be launched in early 2012.

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FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016

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