Baggage // //

Stockholm Arlanda deploys common use bag drop


Stockholm Arlanda deploys common use bag drop

The self-service bag drop solution has been installed in Stockholm Arlanda Terminal 5 and will be extended to other Swedavia-operated airports in 2013.

A new common use self-service bag drop system has been installed at Stockholm Arlanda Airport. The first airlines to the offer the new service – which became operational on 10 October – are SAS and Norwegian Air Shuttle.

Passengers can check-in and print their baggage tag at a self-service kiosk and attach the tag to their baggage. The baggage is then dropped off at a self-service bag drop counter, where the passenger can scan the bar code and follow the simple step-by-step instructions shown on the screen.

The check-in kiosks are located in the terminal and at the parking facilities, but also at a growing number of train stations in the region, meaning passengers can print their baggage tags before arriving at the airport.

The bag drop system is part of an investment in flexible and efficient automated solutions at Swedavia’s airports. The first automated bag drop has been installed in Stockholm Arlanda’s Terminal 5, and this will be followed up with a number of installations next year at Swedavia’s other airports.

Lena Rökaas, Chief Operating Officer at Stockholm Arlanda Airport, said: “We and the airlines have a common interest in simplifying travel. Self-service solutions are greatly appreciated, and this is a further step in finding and developing new solutions that simplify the flow at the airport and save valuable time for our passengers.”

More information can be found here »

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016

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