"Enhancing the passenger experience"
Articles Tagged: “Bag Tags”
IATA: Personalisation essential to the future passenger experience
The passenger experience of the future is one that is personalised, portable and full of flexibility says IATA’s Head of Passenger Experience Paul Behan, who gave FTE his insight into the airport journey of 2020 ahead of his participation in FTE Asia 2013 in May.
Air NZ extends self-tagging kiosks to Sydney
Air New Zealand has installed new fast track kiosks at Sydney Airport, allowing select international passengers to print their own bag tags along with their boarding pass. Read full article »
Heathrow and Qantas start bag drop trial
A self-service bag drop trial has commenced at Heathrow Airport’s Terminal 3, allowing passengers to tag and check-in their own bags without assistance from an agent. Read full article »
Lufthansa launches self-service bag drop at Munich Airport
A total of 19 self-service bag drop systems will be in place at Munich Airport by the end of November, while 16 new units will be installed at Frankfurt Airport. Read full article »
Stockholm Arlanda deploys common use bag drop
A self-service bag drop system has been installed at Stockholm Arlanda Airport, allowing passengers to print their own bag tags either at the airport or at offsite locations. Read full article »
Billund’s home-printed bag tags to ‘revolutionise the industry’
Kjeld Zacho Jørgensen, CEO of Billund Airport, explained to FTE how the airport’s new home-printed bag tag solution will revolutionise the passenger experience. Read full article »
Chopin Airport introduces self-tagging kiosks
Warsaw Chopin Airport has installed 15 new common use self-service kiosks, which allow passengers to check-in and self-tag their bags. Read full article »
SITA and BCS deliver 25-second bag drop at Brisbane Airport
A new system developed by SITA and BCS has been implemented at Brisbane Airport, enabling Jetstar passengers to self-tag and drop off their bags without any assistance. Read full article »
WestJet adds new self-service options for web, mobile and kiosk
WestJet has unveiled a host of new features for its web, mobile and self-service kiosk check-in services, including excess baggage payment and booking alterations. Read full article »
Alaska Airlines and Sea-Tac partner on self-tagging
Alaska Airlines and Seattle-Tacoma International Airport have partnered on a new self-tagging project, allowing passengers to print and attach their own bag tags.
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