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TAM Airlines introduces mobile check-in for passengers at Heathrow

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TAM Airline’s mobile check-in facility is available on internet-enabled mobile phones or tablets via the airline’s website.

TAM Airline’s mobile check-in facility is available on internet-enabled mobile phones or tablets via the airline’s website. A 2D boarding pass barcode can be received by email or text, or saved with the Passbook service, for verification at Heathrow.

A mobile check-in service is now available to passengers travelling to Brazil from London Heathrow Airport. TAM Airline’s new mobile check-in facility guarantees a fast and safe boarding experience, and avoids the use of paper boarding passes, helping to contribute to the airline’s commitment to sustainable practices.

The service is available for internet-enabled mobile phones and tablets through TAM’s website, which allows passengers to check in until up to two hours before their flight. An electronic boarding pass with a bidimensional (2D) bar code can be sent to the traveller by email or text, or saved directly on to the device through the Passbook app, which stores and displays boarding passes in a self-contained platform.

As well as being a quick and simple way to check-in, the service also allows the passenger to choose or change their seats. It is also possible to check-in more than one person at the same time, as long as all the passengers in the group have the same reservation code.

TAM offers mobile check-in services for all the airports where its flights operate in Brazil, as well as for TAM flights departing from Frankfurt, London Heathrow, Madrid, Milan, Montevideo and Paris airports.

Mobile technologies are high on the agenda at FTE Asia 2013. The Fifth Working Session, led by Stefan Rust, CEO, Exicon, explores the future opportunities in mobile technology for the benefit of the passenger, while Tarik Kiki, Ground Product Manager, Jetstar, will identify the role of mobility in Jetstar’s self-service solution. 9:30 – 10.30, Thursday 9 May.
FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016


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