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TAM Airlines introduces mobile check-in for passengers at Heathrow

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TAM Airline’s mobile check-in facility is available on internet-enabled mobile phones or tablets via the airline’s website.

TAM Airline’s mobile check-in facility is available on internet-enabled mobile phones or tablets via the airline’s website. A 2D boarding pass barcode can be received by email or text, or saved with the Passbook service, for verification at Heathrow.

A mobile check-in service is now available to passengers travelling to Brazil from London Heathrow Airport. TAM Airline’s new mobile check-in facility guarantees a fast and safe boarding experience, and avoids the use of paper boarding passes, helping to contribute to the airline’s commitment to sustainable practices.

The service is available for internet-enabled mobile phones and tablets through TAM’s website, which allows passengers to check in until up to two hours before their flight. An electronic boarding pass with a bidimensional (2D) bar code can be sent to the traveller by email or text, or saved directly on to the device through the Passbook app, which stores and displays boarding passes in a self-contained platform.

As well as being a quick and simple way to check-in, the service also allows the passenger to choose or change their seats. It is also possible to check-in more than one person at the same time, as long as all the passengers in the group have the same reservation code.

TAM offers mobile check-in services for all the airports where its flights operate in Brazil, as well as for TAM flights departing from Frankfurt, London Heathrow, Madrid, Milan, Montevideo and Paris airports.

Mobile technologies are high on the agenda at FTE Asia 2013. The Fifth Working Session, led by Stefan Rust, CEO, Exicon, explores the future opportunities in mobile technology for the benefit of the passenger, while Tarik Kiki, Ground Product Manager, Jetstar, will identify the role of mobility in Jetstar’s self-service solution. 9:30 – 10.30, Thursday 9 May.
Future Travel Experience Global 2014

FTE Global 2014, which will take place in Las Vegas from 24-26 September 2014, will include the FTE Wearable Technology Forum. This unique forum will provide an invaluable platform for the industry to jointly explore where wearable technology is going next and how airlines, airports, service providers, concessionaires, immigration and security agencies, plus other travel industry stakeholders can take advantage of these new technologies to improve future business performance and passenger experiences.

First-movers will share what they are doing, and the lessons they have learned along the way. Through cutting-edge presentations from leaders in the field and an interactive Q&A debate, it will provide an unrivalled forum for our speakers and audience to explore what's next for wearable technology and what opportunities it presents for the travel sector.

» More information on the FTE Wearable Technology Forum

» More information on FTE Global 2014


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