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TAM Airlines introduces mobile check-in for passengers at Heathrow

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TAM Airline’s mobile check-in facility is available on internet-enabled mobile phones or tablets via the airline’s website.

TAM Airline’s mobile check-in facility is available on internet-enabled mobile phones or tablets via the airline’s website. A 2D boarding pass barcode can be received by email or text, or saved with the Passbook service, for verification at Heathrow.

A mobile check-in service is now available to passengers travelling to Brazil from London Heathrow Airport. TAM Airline’s new mobile check-in facility guarantees a fast and safe boarding experience, and avoids the use of paper boarding passes, helping to contribute to the airline’s commitment to sustainable practices.

The service is available for internet-enabled mobile phones and tablets through TAM’s website, which allows passengers to check in until up to two hours before their flight. An electronic boarding pass with a bidimensional (2D) bar code can be sent to the traveller by email or text, or saved directly on to the device through the Passbook app, which stores and displays boarding passes in a self-contained platform.

As well as being a quick and simple way to check-in, the service also allows the passenger to choose or change their seats. It is also possible to check-in more than one person at the same time, as long as all the passengers in the group have the same reservation code.

TAM offers mobile check-in services for all the airports where its flights operate in Brazil, as well as for TAM flights departing from Frankfurt, London Heathrow, Madrid, Milan, Montevideo and Paris airports.

Mobile technologies are high on the agenda at FTE Asia 2013. The Fifth Working Session, led by Stefan Rust, CEO, Exicon, explores the future opportunities in mobile technology for the benefit of the passenger, while Tarik Kiki, Ground Product Manager, Jetstar, will identify the role of mobility in Jetstar’s self-service solution. 9:30 – 10.30, Thursday 9 May.
Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015


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