"Enhancing the passenger experience"
Articles Tagged: “Boarding Pass”
The top 10 trends that will change air travel forever as learned at FTE Asia 2013 – Part one
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
O’Hare first US airport to receive Automated Passport Control
US citizens deplaning at Chicago O’Hare International will be able to save on queue times with automated customs kiosks
SriLankan Airlines introduces self-service check-in kiosks
Bandaranaike International Airport has received self-service check-in kiosks courtesy of SriLankan Airlines, saving time for passengers.
easyJet trials mobile boarding passes
easyJet is trialling mobile boarding passes at six airports, allowing passengers to check-in in less than 10 seconds and store boarding passes on their phone. Read full article »
State-of-the-art ‘Smart Access’ boarding system at Stansted
Passengers departing from the London airport will now use cutting-edge boarding pass-reading technology to enter the security screening area, as part of Stansted’s drive to improve the passenger experience. Read full article »
Hawaiian Airlines first in the US to adopt completely self-tagging system
Hawaiian Airlines passengers at Honolulu Airport can now self-check and weigh their own baggage when they print their boarding passes
Read full article »
China increases CUSS presence
NCR’s Common Use Self-Service kiosks will read mobile barcodes, drivers’ licenses and passports to make the check-in process easier than ever. Read full article »
SWISS to expand online booking services
Swiss International Air Lines has given their online booking system three major new features. Read full article »
SITA: The four major IT trends set to shape the entire travel experience
Following FTE’s look last week at the future of communications as envisaged by Exicon, mobile specialist SITA provides an insight into the current state, and future course, of the mobile passenger experience. Read full article »
IATA: Personalisation essential to the future passenger experience
The passenger experience of the future is one that is personalised, portable and full of flexibility says IATA’s Head of Passenger Experience Paul Behan, who gave FTE his insight into the airport journey of 2020 ahead of his participation in FTE Asia 2013 in May.
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