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Killeen-Fort Hood Regional Airport implements common-use technology

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A passenger using her mobile phone in the terminal

Killeen-Fort Hood Regional Airport has implemented SITA’s AirportConnect Open. It has also installed sophisticated FIDS, providing real-time information to passengers.

Killeen-Fort Hood Regional Airport in Texas has implemented SITA’s AirportConnect Open common-use platform. This allows airlines to process passengers at any workstation or boarding gate at the airport, providing greater flexibility for the airport in terms of managing its infrastructure.

The five-year agreement includes sophisticated flight information display (FIDS) technology; AirportVision gives passengers real-time information on displays throughout the airport. In total, SITA is supplying 25 large LCD displays, 14 common-use passenger processing workstations, five FIDS workstations and 18 printers across the airport.

Killeen-Fort Hood Regional Airport, together with American, United and Delta Airlines, serves just over 300,000 passengers a year.

Diane Watt, Airport Technology, Killeen-Fort Hood Regional Airport, said: “We have been a Com-Net Software customer since 2004. Throughout that time, and since SITA acquired Com-Net Software in December 2010, their dedication to service has been outstanding. When it came to reviewing our common-use passenger processing system we knew that SITA’s proven technology combined with the team’s commitment would be a success. The switch is now complete and we are very pleased with our decision.”

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FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will host the official 'klia2 Symposium', in which senior speakers from Malaysia Airports will outline the thinking behind the facility, how it has been delivered, lessons learned along the way and why it is great for airlines, the people who work there and every single passenger who travels through it. FTE Asia delegates will also be able to take part in guided tours of klia2.

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