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Killeen-Fort Hood Regional Airport implements common-use technology


A passenger using her mobile phone in the terminal

Killeen-Fort Hood Regional Airport has implemented SITA’s AirportConnect Open. It has also installed sophisticated FIDS, providing real-time information to passengers.

Killeen-Fort Hood Regional Airport in Texas has implemented SITA’s AirportConnect Open common-use platform. This allows airlines to process passengers at any workstation or boarding gate at the airport, providing greater flexibility for the airport in terms of managing its infrastructure.

The five-year agreement includes sophisticated flight information display (FIDS) technology; AirportVision gives passengers real-time information on displays throughout the airport. In total, SITA is supplying 25 large LCD displays, 14 common-use passenger processing workstations, five FIDS workstations and 18 printers across the airport.

Killeen-Fort Hood Regional Airport, together with American, United and Delta Airlines, serves just over 300,000 passengers a year.

Diane Watt, Airport Technology, Killeen-Fort Hood Regional Airport, said: “We have been a Com-Net Software customer since 2004. Throughout that time, and since SITA acquired Com-Net Software in December 2010, their dedication to service has been outstanding. When it came to reviewing our common-use passenger processing system we knew that SITA’s proven technology combined with the team’s commitment would be a success. The switch is now complete and we are very pleased with our decision.”

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015

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