The new Terminal 2 at Heathrow Airport – which includes an array of common use self-service facilities – opened on 4 June, with United Airlines operating 34 flights.
Star Alliance’s Justin Erbacci on how 23 airlines have worked together and overcome challenges to create a seamless passenger experience at Heathrow Terminal 2.
FTE spoke to Amadeus’ Head of Airport IT about ACUS – the new cloud-based system that Amadeus says could redefine the airport common use market. Read full article »
Following the recent introduction of self-service kiosks and automated bag drop, Melbourne Airport is switching all of its passenger services to SITA’s common use platform.
Aéroports de Montréal has completed the conversion of eight bag drop stations into self-service systems, allowing all US-bound passengers to make use of self-service bag drop. Read full article »
FTE spoke to AirAsia’s Steven Dickson about the self-service facilities that will be available in klia2 and why airports should treat LCCs and full-service airlines differently. Read full article »
Killeen-Fort Hood Regional Airport in Texas has implemented SITA’s AirportConnect Open common-use platform, and installed sophisticated FIDS. Read full article »
Travellers at Scotland’s busiest airport can now check in their bags in just 30 seconds with the launch of its latest state-of-the-art facility, the UK’s first multi-airline bag drop. Read full article »
Melbourne Airport is introducing state-of-the-art self-service technology for its passengers as part of a $1 billion expansion.