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Bangkok Airways installs CUSS kiosks

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Bangkok Airways installs CUSS kiosks

Bangkok Airways says the addition of common-use self-service kiosks will give passengers more choice and power over their airport experience.

Bangkok Airways has introduced common-use self-service (CUSS) kiosks at Suvarnabhumi International Airport to give its passengers more control over their travel experience.

The new kiosks are located in a dedicated self-service area and passengers can check-in for their flight and print their boarding pass using the kiosks up to 50 minutes before their flight departure time.

Tresarun Sitakalin, Ground Services Director at Bangkok Airways, explained that the airline’s passengers can already check-in online or via their mobile phone, and the new kiosks “will provide more convenience to our passengers”.

Passengers who check-in via the CUSS kiosks and also have bags to check-in can make use of a dedicated bag drop counter where they can deposit their luggage.

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FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will include the 'IATA Passenger Experience Workshop'. Led by Vinoop Goel, Regional Head – Airport, Passenger, Cargo & Security – Asia Pacific, IATA, the workshop will cover the latest developments relating to the Fast Travel programme and the joint ACI/IATA Smart Security project.

» View the full FTE Asia 'On the Ground' conference agenda

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