Bangkok Airways installs CUSS kiosks
Bangkok Airways says the addition of common-use self-service kiosks will give passengers more choice and power over their airport experience.
Bangkok Airways has introduced common-use self-service (CUSS) kiosks at Suvarnabhumi International Airport to give its passengers more control over their travel experience.
The new kiosks are located in a dedicated self-service area and passengers can check-in for their flight and print their boarding pass using the kiosks up to 50 minutes before their flight departure time.
Tresarun Sitakalin, Ground Services Director at Bangkok Airways, explained that the airline’s passengers can already check-in online or via their mobile phone, and the new kiosks “will provide more convenience to our passengers”.
Passengers who check-in via the CUSS kiosks and also have bags to check-in can make use of a dedicated bag drop counter where they can deposit their luggage.
Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.
The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.
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