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Bangkok Airways installs CUSS kiosks


Bangkok Airways installs CUSS kiosks

Bangkok Airways says the addition of common-use self-service kiosks will give passengers more choice and power over their airport experience.

Bangkok Airways has introduced common-use self-service (CUSS) kiosks at Suvarnabhumi International Airport to give its passengers more control over their travel experience.

The new kiosks are located in a dedicated self-service area and passengers can check-in for their flight and print their boarding pass using the kiosks up to 50 minutes before their flight departure time.

Tresarun Sitakalin, Ground Services Director at Bangkok Airways, explained that the airline’s passengers can already check-in online or via their mobile phone, and the new kiosks “will provide more convenience to our passengers”.

Passengers who check-in via the CUSS kiosks and also have bags to check-in can make use of a dedicated bag drop counter where they can deposit their luggage.

Future Travel Experience Global 2014

The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a session entitled: 'Redefining the end-to-end passenger experience through next-generation technology'. In this session, senior travel industry stakeholders from every step of the travel chain will debate and discuss how the entire travel process can be improved from the passenger perspective, including pre-travel, transport to the airport, the airport experience, the in-flight experience, the arrivals process and post-travel.

FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.

» More information on FTE Global 2014

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