Initiatives // //

Vancouver Airport enhances CUPPS technology

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The five-year contract between Vancouver Airport Authority and ARINC will initiate the installation of the state-of-the-art vMUSE passenger processing system.

Vancouver International Airport is to upgrade its Common Use Passenger Processing Systems (CUPPS) as part of a recently signed five-year contract with ARINC’s Airport Systems Division to renew airport technology.

The airport will soon be implementing ARINC’s state-of-the-art vMUSE (Multi-user System Environment) platform, a CUPPS-compliant, shared passenger and flight information system, which also supports technologies such as self-boarding gates and self-service bag drops.

Vancouver International’s Common Use Self Service (CUSS) and BagLink baggage systems are also being updated as part of the new contract.

The new system will further reduce airline costs and enhance interoperability at the airport by facilitating the integration of flight information displays, baggage reconciliation, gate management and operational databases.

“We are continually looking for ways to enhance and streamline the processing of our customers through our facilities. We are pleased to extend our partnership with ARINC,” said Kevin Molloy, Vice President, Simplified Passenger Travel, and Chief Information Officer, Vancouver Airport Authority. “ARINC’s leading-edge technology and their outstanding technical support make them an ideal partner for us.”

Mike Picco, Vice President of ARINC’s Airports Systems Division, added: “Vancouver Airport Authority is a recognised leader in using IT as a way to Simplify Passenger Travel. We are proud to receive this comprehensive contract renewal from one of the airport industry’s foremost innovators.”

The improvements come in the early stages of a 10-year investment project, over the course of which Vancouver Airport Authority will make a C$1.8 billion series of airport-wide renovations to improve the airport’s competitiveness, minimise costs to airlines and enhance the passenger experience.

More information can be found here.

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016


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