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Aer Lingus launches in-flight connectivity


Aer Lingus’ in-flight Wi-Fi and mobile services

Aer Lingus’ in-flight Wi-Fi and mobile services are available on transatlantic flights and are being provided by Panasonic Avionics, AeroMobile and Deutsche Telekom.

Irish flag carrier Aer Lingus has permanently added mobile phone and Wi-Fi connectivity onboard its A330 services between Ireland and the US, following months of successful trials.

The adoption of the services – which have been provided by Panasonic Avionics, AeroMobile and Deutsche Telekom – enable passengers to connect to Wi-Fi via their own personal electronic devices and use SMS services and mobile data on their mobile phones.

Aer Lingus Chief Commercial Officer Stephen Kavanagh said: “Aer Lingus is at the forefront of in-flight connectivity. Our aim is to enhance our customers’ Aer Lingus experience – this is yet another choice that we’re offering to achieve that.

“Having direct Internet access on long-haul flights to cities such as New York, Boston, Chicago and San Francisco will be of huge benefit to our customers, in particular business customers.”

Future Travel Experience Asia 2014

FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will include the 'IATA Passenger Experience Workshop', which will include a session dedicated to onboard passenger-focused efforts. Led by Vinoop Goel, Regional Head – Airport, Passenger, Cargo & Security – Asia Pacific, IATA, the workshop will explore how onboard connectivity can be leveraged to help create seamless customer experiences.

» View the full FTE Asia 'Up in the Air' conference agenda

» Register to attend FTE Asia 2014

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