Cabin Design, Passenger Comfort // //

Delta to invest $770m to enhance passenger experience on narrow-body fleet


Delta to invest $770m to enhance passenger experience on narrow-body fleet

As part of the wide-reaching cabin interior upgrades, Delta Air Lines will install power sockets at each seat.

Delta Air Lines will invest more than $770 million in a wide-reaching upgrade of its narrow-body fleet aimed at providing an enhanced and consistent passenger experience. The money will be spent on improving the cabin interiors and the entertainment offering on its Boeing 757-200s, 737-800s and Airbus A319 and A320s.

A total of 56 757-200s and 43 737-800s will have seatback in-flight entertainment (IFE) screens installed, passengers will have access to satellite television and power sockets, while LED lighting will be used in the cabin. The 757s will also have larger overhead cabin bins installed, which will increase the capacity for cabin bags by 50%.

Meanwhile, 57 A319s and A320s will receive complete cabin interior upgrades, including new seats in both First and Economy classes with in-seat power throughout the aircraft. The larger overhead bins will also be installed, as will in-seat IFE with satellite TV.

All of the Economy seats on the Airbus aircraft will also be wider – increasing to 18 inches from 17.2 inches – as previewed by FTE last year.

Glen Hauenstein, Executive Vice President – Chief Revenue Officer, Delta Air Lines, said: “We’re continuing to make smart long-term investments in our products and services to meet the expectations of our customers. In just six years, we will have made updates to interiors throughout Delta’s fleet giving customers improved comfort and more options to work or relax and be entertained.”

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the in-flight passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, the Co-creation Forum Europe, fresh perspectives on the Onboard 2025 Think Tank vision, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

The ‘Up in the Air’ conference stream will focus on how airlines and their partners can make use of new and emerging technologies to create an outstanding in-flight experience. Senior figures from the likes of Google, IATA, easyJet, CitizenM, Aer Lingus, Air France-KLM, TUIfly, Norwegian, B/E Aerospace, TU Delft, Honour Branding and the Airline Passenger Experience Association (APEX) will address delegates, providing unique insight on topics ranging from next generation IFEC and 2025 cabin design, to new onboard commerce opportunities, and crew and passenger empowerment.

» View the full FTE Europe ‘Up in the Air’ conference agenda

» Register to attend FTE Europe 2016

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