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Cork Airport becomes first Irish airport to offer Google Indoor Street View

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Cork Airport becomes first Irish airport to offer Google Indoor Street View

Cork Airport’s Niall MacCarthy, Managing Director, and Aoibhinn Gleeson, Operations Support Specialist, launched the new app and Google Indoor Street View service this week.

Cork Airport has become the first Irish airport to let passengers view detailed, three-dimensional maps of all public areas of the airport using Google Indoor Street View.

Using more than 840 stitched images, the service allows passengers to take a virtual tour of the terminal, and its introduction coincides with the launch of a new airport app for iOS and Android devices.

Niall MacCarthy, Managing Director of the Dublin Airport Authority-operated Cork Airport, said: “Cork Airport is delighted to be the first Irish airport to offer Google Indoor Maps and we worked closely with Google to make these new mapping services as comprehensive and detailed as possible.

“As part of Cork Airport’s ongoing commitment to providing world-class customer service, we are continually striving to innovate and improve the passenger experience. These latest developments will make it easier than ever for passengers travelling to and from Cork Airport as they offer a reliable guide for all airport users, whether frequent travellers or a first-time visitor to Cork Airport.”

The new digital initiatives are part of a wider €3 million investment by Cork Airport to improve the passenger experience, which includes upgrading the baggage security screening system, introducing new technology for the screening of liquids, aerosols and gels, and upgrading the customer information desk.

Google Indoor Street View is now available in a number of airports. Read our recent article, which explores whether mobile technology is making it more difficult for airports to define their own passenger experience.

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FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will include a conference session entitled: 'Leveraging mobile, wearable, biometrics and other new technologies before and after the flight itself to personalise and expedite the travel experience'. Senior speakers from the likes of Dubai Airports, Oman Air, Air France-KLM and SITA Lab are confirmed to share their passenger-focused plans and visions in this session.

» View the full FTE Asia 'On the Ground' conference agenda

» Register to attend FTE Asia 2014


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