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Cork Airport becomes first Irish airport to offer Google Indoor Street View


Cork Airport becomes first Irish airport to offer Google Indoor Street View

Cork Airport’s Niall MacCarthy, Managing Director, and Aoibhinn Gleeson, Operations Support Specialist, launched the new app and Google Indoor Street View service this week.

Cork Airport has become the first Irish airport to let passengers view detailed, three-dimensional maps of all public areas of the airport using Google Indoor Street View.

Using more than 840 stitched images, the service allows passengers to take a virtual tour of the terminal, and its introduction coincides with the launch of a new airport app for iOS and Android devices.

Niall MacCarthy, Managing Director of the Dublin Airport Authority-operated Cork Airport, said: “Cork Airport is delighted to be the first Irish airport to offer Google Indoor Maps and we worked closely with Google to make these new mapping services as comprehensive and detailed as possible.

“As part of Cork Airport’s ongoing commitment to providing world-class customer service, we are continually striving to innovate and improve the passenger experience. These latest developments will make it easier than ever for passengers travelling to and from Cork Airport as they offer a reliable guide for all airport users, whether frequent travellers or a first-time visitor to Cork Airport.”

The new digital initiatives are part of a wider €3 million investment by Cork Airport to improve the passenger experience, which includes upgrading the baggage security screening system, introducing new technology for the screening of liquids, aerosols and gels, and upgrading the customer information desk.

Google Indoor Street View is now available in a number of airports. Read our recent article, which explores whether mobile technology is making it more difficult for airports to define their own passenger experience.

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016

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