New ACSA app provides airport, flight and rail information
The new ACSA app includes airport and flight information, as well as bespoke traffic updates and rail timetables.
Airports Company South Africa (ACSA) has launched a new smartphone app for its portfolio of nine airports, including O.R. Tambo, Cape Town and King Shaka international airports.
Developed for Android, iOS and BlackBerry devices, the ACSA app includes a number of features designed to simplify the travel experience for passengers, including synchronisation with the Gautrain (rapid rail) timetable for passengers travelling to Gauteng.
Travellers can also use the app to search for flights and check-in, view maps of the terminals and directions to airport facilities, calculate the cost of airport parking, and read up on the airports’ restaurants and retail stores. The app also offers traffic updates for those driving to and from the nine airports, as well as contact details for airlines, taxi companies and car rental companies.
Tebogo Mekgoe, Chief Operating Officer, ACSA, said: “We believe that the airports app enables our business to take advantage of emerging technologies on smart platforms to offer travellers a virtual airport service, reliably and seamlessly. Statistics show that 79 percent of our travellers want more self-service options; it is an effective way of using technology to respond to passenger demands.”
Before its release, the app was piloted by 20 individuals, including Honours and Masters students majoring in the fields of Information Technology, Computer Science and Informatics, and Electrical and Electronic Engineering.
FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.
Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam
Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.
Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.
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