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SkyTeam aims to improve passenger wellbeing in Heathrow’s Exclusive Lounge


SkyTeam’s Exclusive Lounge - Heathrow

Visitors to SkyTeam’s Exclusive Lounge can now make use of a yoga studio, as well as an oxygen bar, massage chairs and spa treatments.

The SkyTeam alliance is focusing on improving passengers’ wellbeing while they are at the airport with its latest initiative in the Exclusive Lounge at London Heathrow’s Terminal 4.

As well as a wellness centre with complimentary spa treatments, an oxygen bar where passengers can get a pre-flight energy boost and massage chairs, the lounge now includes yoga mats with a video tutorial, which is designed to help passengers relax before their departure.

The two-month yoga pilot project is available to customers flying from London Heathrow on any of the 13 SkyTeam member airlines that fly from the airport.

Fatima da Gloria, SkyTeam’s Director Brand and Communications, commented: “Behind the design concept of each SkyTeam Exclusive Lounge is a focus on our customers’ wellbeing, taking them away from the hectic airport terminal and into a tranquil environment.”

The launch of a passenger yoga pilot by SkyTeam follows similar initiatives that have recently been introduced at Chicago O’Hare and Helsinki airports.

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016

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