Lounges, Gates & Boarding // // Comments Off

SkyTeam aims to improve passenger wellbeing in Heathrow’s Exclusive Lounge


SkyTeam’s Exclusive Lounge - Heathrow

Visitors to SkyTeam’s Exclusive Lounge can now make use of a yoga studio, as well as an oxygen bar, massage chairs and spa treatments.

The SkyTeam alliance is focusing on improving passengers’ wellbeing while they are at the airport with its latest initiative in the Exclusive Lounge at London Heathrow’s Terminal 4.

As well as a wellness centre with complimentary spa treatments, an oxygen bar where passengers can get a pre-flight energy boost and massage chairs, the lounge now includes yoga mats with a video tutorial, which is designed to help passengers relax before their departure.

The two-month yoga pilot project is available to customers flying from London Heathrow on any of the 13 SkyTeam member airlines that fly from the airport.

Fatima da Gloria, SkyTeam’s Director Brand and Communications, commented: “Behind the design concept of each SkyTeam Exclusive Lounge is a focus on our customers’ wellbeing, taking them away from the hectic airport terminal and into a tranquil environment.”

The launch of a passenger yoga pilot by SkyTeam follows similar initiatives that have recently been introduced at Chicago O’Hare and Helsinki airports.

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015

Comments are closed.