FTE spoke to easyJet’s Sophie Dekkers and Gatwick Airport’s Guy Stephenson about the passenger experience implications of the new bag drop zone in North Terminal.
The renovation work will help create a more passenger-friendly, intuitive and aesthetically pleasing Terminal 1 at Dublin Airport.
Passengers flying from Portland will soon be able to catch a short movie in the airport’s new cinema, which is due to open in Spring 2016.
United Airlines will renovate its Club lounges, re-train staff in hotel-style hospitality and significantly enhance the complimentary F&B offer. Read full article »
Lufthansa has completed the retrofit of its new First Class cabin, which features eight lie-flat seats, on all of its long-haul aircraft based at Munich Airport.
Trondheim and Tromsø airports will be the first to get the new lounges, which will then be introduced at more Scandinavian airports during 2015.
FTE looks at how Heathrow, Gatwick, London Stansted and London City airports are investing heavily in enhancing the airport experience for travellers.
Helsinki Airport operator Finavia has teamed up with a renowned interior architect to create a unique baggage lobby that represents Finnish nature.
Abu Dhabi, Dubai, Hamad and King Abdulaziz international airports are all making huge investments with the aim of creating a best-in-class experience.