Qantas has announced a multi-million dollar refurbishment of its premium lounges at Brisbane Airport. A new lounge precinct will be constructed as part of a domestic terminal expansion.
Capacity will be increased by 30% by redesigning the existing Qantas Club and constructing a new Business Lounge and Chairmans Lounge. The carrier’s existing First and Business Lounges in the International Terminal will also be redesigned to create a single lounge experience.
The work on each of the lounges will begin before the end of 2015 and the extensive project is scheduled to be complete by early 2017.
Qantas CEO Alan Joyce highlighted the importance of the investment in the context of Qantas’ wider strategy to “deliver the best experience for our customers, whether they’re in the air or on the ground”.
Recent initiatives aimed at improving the in-flight experience range from the refurbishment of its domestic A330 fleet and the addition of digital downloads to its app, to the trial of virtual reality in-flight entertainment. The carrier’s Boeing 737s are also undergoing extensive refurbishment.