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FTE Asia Awards 2018

Recognising the most customer-centric airlines and airports across Asia and Oceania

Free to Attend 13-14 November, 2018 Marina Bay Sands, Singapore


Strategic Partners

Strategic Partner

Platinum Sponsor

Hamad-International-Airport Platinum sponsor
rockwell-collins Platinum sponsor

Gold Sponsors


Silver Sponsor


FTE Asia Awards ceremony


17:45 - 18:15


Everyone is welcome to experience the FTE Asia Awards 2017 presentation ceremony at the Expo floor stage, in which airlines and airports from across Asia and Oceania will be rewarded by region for their end-to-end customer experience achievements.

FTE Asia Awards 2017 winners


Southeast Asia


Best Full Service Airline: Singapore Airlines

Yung Han Ng, Vice President Product Innovation, Singapore Airlines, accepts the Best Full Service Airline in Southeast Asia award from Ian Wilson, SVP Hotel Operations, Marina Bay Sands.

Best Low-cost Airline: AirAsia

Loganathan Velaitham, Singapore CEO, AirAsia, accepts the Best Low Cost Airline in Southeast Asia award from Ian Wilson, SVP Hotel Operations, Marina Bay Sands.

Best Airport: Changi Airport

Steve Lee, CIO & Group SVP (Technology), Changi Airport Group, is presented with the Best Airport in Southeast Asia award by Daniel Coleman, Founder, Future Travel Experience.

North & East Asia


Best Full Service Airline: Japan Airlines

Akira Mitsumasu, VP Marketing Strategy & Research, Asia Oceania Region, Japan Airlines, accepts the Best Full Service Airline in North & East Asia Award from Max Coppin, Partner Development Manager, Google.

Best Low-cost Airline: Peach

Jose Oller, Executive Vice President Operations, Peach, is presented with the Best Low Cost Carrier in North & East Asia Award by Max Coppin, Partner Development Manager, Google.

Best Airport: Hong Kong International Airport

Chris Au Young, General Manager of Smart Airport, Airport Authority Hong Kong, accepts the Best Airport in North & East Asia award from Max Coppin, Partner Development Manager, Google.

West Asia


Best Full Service Airline: Qatar Airways

Qatar Airways’ Jared Lee, Vice President Southeast Asia, is presented with the Best Full Service Airline in West Asia award by Joe Leader, CEO, Airline Passenger Experience Association (APEX).

Best Low-cost Airline: flydubai

Best Airport: Hamad International Airport

Joe Leader, CEO, Airline Passenger Experience Association (APEX), presents Abdulaziz Al Mass, VP – Commercial Department, Hamad International Airport, with the award for Best Airport in West Asia.

Central and South Asia


Best Full Service Airline: SriLankan Airlines

Mohan Meegolle, Country Manager, SriLankan Airlines, accepts the Best Full Service Airline in Central & South Asia award from Van Espahbodi, Co-Founder & COO, Starburst Accelerator.

Best Low-cost Airline: IndiGo

Van Espahbodi, Co-Founder & COO, Starburst Accelerator, presents Udbahvi Melant, Account Manager, IndiGo, with the Best Low Cost Airline in Central & South Asia award.

Best Airport: Indira Gandhi International Airport

Satyaki Raghunath, Chief Innovation Officer, GMR Airports, is presented with Indira Gandhi International Airport’s Best Airport in Central & South Asia award by Van Espahbodi, Co-Founder & COO, Starburst Accelerator.

Oceania


Best Airline: Air New Zealand

Avi Golan, Chief Digital Officer, Air New Zealand, accepts the Best Airline in Oceania award from Jason Coleman, VP Sales, Asia Pacific, SITA.

Best Airport: Brisbane Airport

Roel Hellemons, GM Strategic Planning and Development, Brisbane Airport Corporation, is presented with the Best Airport in Oceania award by Jason Coleman, VP Sales, Asia Pacific, SITA.

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