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Heathrow opens indoor park to promote passenger relaxation


Visitors to the pop-up park can enjoy a specially developed menu and views across the Heathrow Airport airfield.

Visitors to the pop-up park can enjoy a specially developed menu and views across the Heathrow Airport airfield.

Heathrow Airport has opened a new pop-up park in Terminal 5, where passengers can relax and enjoy views of the airfield while they wait for their flight. The park includes grass, hedges and plants, as well as rosemary bushes and jasmine, which can help promote relaxation and enhance wellbeing pre-flight.

A specially developed pre-flight relaxation menu has also been introduced by the various eateries in the terminal. The food includes ingredients that are scientifically proven to help people unwind and includes a dish from world-renowned chef Gordon Ramsay.

The new park follows research which found that 33% of people take up to five days to get into holiday mode, while 42% continue to check emails, texts and voicemails while on holiday. A third of travellers blame work as the main killer of their holiday mood. With this in mind, the park has been introduced to coincide with the half-term school holidays in the UK, which is expected to lead to 1.5 million passengers passing through the airport to enjoy a pre-winter holiday.

Ben Crowley, Head of Food & Beverage at Heathrow Airport, said: “Holidays are precious, providing us vital time to relax and recharge our batteries. We want to help our passengers start their holiday the moment they arrive at the airport, and make sure their time away is as relaxing and enjoyable as possible.

“Our indoor park adds a completely different dimension to Heathrow’s departure lounge and our menu of specially developed relaxation dishes really completes the experience.”

» More information can be found here.

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015

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