Articles Tagged: “Planning”

Munich Airport remains committed to ‘old fashioned’ service in the new technology age

How can airports and airlines effectively manage change and prioritise passengers during times of transition?

Lyon-Saint Exupéry aiming to prove that regional airports can set the passenger experience benchmark

Volunteers at Halifax Stanfield International Airport – known as the Tartan Team – are located across the terminal to deal with passenger enquiries.

Features // Dec 2013 // No Comments

Low-cost solutions to improve the airport experience

We explore some of the less expensive, but equally effective, solutions to improve the airport experience from the likes of London Heathrow, Lufthansa, Air France-KLM and Helsinki Airport. Read full article »


IT infrastructure upgrade for Sao Paulo airport

Initiatives // Nov 2013 // No Comments

IT infrastructure upgrade for Sao Paulo airport

Sao Paulo-Gaurulhos International Airport is working with IBM to redesign its technology infrastructure to improve data sharing and enhance operational efficiency.

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How can airlines and airports improve customer service during disruption?

FTE at the IATA WPS: The future airport experience, NDC and data exchange challenges

LAX’s new Bradley West Terminal: ‘Something iconic for the city of Los Angeles’

Southwest reveal plans for Houston’s terminal of the future

Dubai Airport opens Heineken lounge

Lounges, Gates & Boarding // Nov 2012 // 1 Comment

Dubai Airport opens Heineken lounge

A new Heineken Airport Lounge has opened at Dubai Airport’s Terminal 3, offering live sports, complimentary Wi-Fi and power points to charge mobile phones and laptops. Read full article »


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