With the Olympics fast approaching, Heathrow is planning a number of special measures, including a temporary terminal, offsite check-in, bag drop and volunteers.
Aéroports de Paris and Air France have launched the joint ‘Hub 2012’ project to improve the level of service offered to passengers at Paris-Charles de Gaulle. Read full article »
Self-service kiosks and bag drop stations will significantly reduce the check-in time at the new ‘Airport of the Future’ at Los Angeles International Airport.
Global Futurist Rohit Talwar explores how the world will change over the next two decades and why airports and airlines must innovate to survive.
Sydney Airport will be transformed into two airline alliance-based precincts to improve efficiency, allow for future expansion and enhance passenger servicing.
Global Futurist and CEO of Fast Future Research Rohit Talwar explores the key drivers shaping customer expectations and how airports can thrive during economic turbulence.
The first step of the overhaul of the Virgin Australia Brisbane Airport domestic terminal has seen the opening of a new lounge designed by a renowned architect.
Lufthansa has opened its largest airport lounge yet, offering luxury facilities to frequent flyers travelling through Frankfurt Airport.
As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
Amsterdam Airport Schiphol has unveiled a brand new Airport Park, which provides passengers with a peaceful airport experience while waiting for their flight.