"Enhancing the passenger experience"
Articles Tagged: “Planning”
Dubai Airport opens Heineken lounge
A new Heineken Airport Lounge has opened at Dubai Airport’s Terminal 3, offering live sports, complimentary Wi-Fi and power points to charge mobile phones and laptops. Read full article »
Heathrow opens indoor park to promote passenger relaxation
Passengers travelling through Heathrow Airport’s T5 can relax in a new pop-up park, which includes grass, hedges and plants, a dedicated menu and views of the airfield. Read full article »
AdP announces €450m Paris-Orly modernisation
Aéroports de Paris has released details of a six-year redevelopment programme for Paris-Orly Airport, which will see the two terminals merged into a single facility to transform the passenger experience. Read full article »
Interactive airport lounge to represent San Diego
San Diego International Airport has commissioned a New Media Lounge – a unique and interactive facility designed to represent the destination of San Diego. Read full article »
EIA unveils new sports-themed baggage system
Edmonton International Airport (EIA) has unveiled a new baggage system celebrating local sports teams as part of the Domestic-International Passenger Lounge expansion. Read full article »
Oman Air unveils cultural passenger lounge
Oman Air has opened the new Majan Lounge at Muscat International Airport, offering passengers a tranquil environment reflecting Omani culture and heritage.
Heathrow’s Games Terminal transformed into Olympic Park
London Heathrow turned the Games Terminal into the airport’s very own Olympic Park, complete with plants, park benches, trees and model stags, to give London 2012 athletes a memorable farewell. Read full article »
SAS asks for customers’ ideas on improving passenger experience
SAS Scandinavian Airlines has launched a new crowdsourcing portal called My SAS Idea, where customers are invited to share ideas on how the airline can improve its service. Read full article »
Industry report: New technology and collaboration to shape future travel process
Amadeus has released the ‘Reinventing the Airport Ecosystem’ report, which gives insight into the future impact of new technology and the importance of collaboration. Read full article »
Heathrow’s Olympic plans: New terminal, offsite check-in and bag drop
With the Olympics fast approaching, Heathrow is planning a number of special measures, including a temporary terminal, offsite check-in, bag drop and volunteers.
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