Immigration & Arrivals // // 1 Comment

Hartsfield-Jackson to install 74 APC kiosks to reduce immigration queues

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Vancouver Airport Authority-developed BorderXpress kiosks

The Vancouver Airport Authority-developed BorderXpress kiosks are already in place in the likes of Vancouver, Montréal-Trudeau, Chicago O’Hare and Seattle-Tacoma airports.

Hartsfield-Jackson Atlanta International Airport, the world’s busiest airport by passenger traffic, has announced plans to install 74 Automated Passport Control (APC) BordeXpress kiosks to expedite the customs entry process.

The kiosks, developed by Vancouver Airport Authority, reduce the U.S. Customs and Border Protection (CBP) inspection process by as much as 89% and typically cut passenger queuing times in half at the immigration checkpoint.

As opposed to filling out a declaration card and waiting to see a CBP officer, passengers can complete the declaration and scan their e-passport at a self-service kiosk, and simply present their receipt to a CBP officer for validation.

Craig Richmond, President & CEO of Vancouver Airport Authority, commented: “We’re proud to partner with the world’s busiest airport to improve the passenger experience – on a grand scale. With international travel on the rise, ATL will use BorderXpress kiosks to move passengers more quickly to meet their increasing demands.”

BorderXpress kiosks have already been implemented at a number of North American airports, including Vancouver, Montréal-Trudeau, Chicago O’Hare, and Seattle-Tacoma airports.

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015


One comment from our readers

  1. Erwin says:

    Very nice to read this since the queues at ATL were indeed large. Passengers need to run once and a while to catch their connecting flights. Especially passengers from Europe with connecting flights to South America will appreciate the shorter waiting time at the border control. Well done Atlanta!

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