Ranging from Media Stations to a bespoke gate-based wireless network, new solutions are helping airlines and airports add real value at the departure gate.
Sydney Airport has teamed up with TripAdvisor to provide travellers with targeted destination content via its website, app and at departure gates.
FTE explores how Delta, United, American Airlines are leading the battle for premium loyalty with multi-million dollar investments in airport facilities.
The expansive airport lounge makeover programme will start with major upgrades to Admirals Club lounges in Phoenix and São Paulo.
The new SilverKris Lounge includes dedicated First and Business Class areas, roving hosts, a travel concierge service, an art gallery and productivity pods.
The two new The Club at SEA lounges at Sea-Tac Airport are open to all travellers, regardless of airline, class of service or membership status.
The new Exclusive Waiting Area at Nuremberg Airport includes leather sofas, complimentary F&B, newspapers and magazines, and power outlets.
A total of 19 sleeping pods have been installed at Gates 18 and 39, providing a space for transit passengers to rest while they wait for their connecting flight. Read full article »
United Airlines will renovate its Club lounges, re-train staff in hotel-style hospitality and significantly enhance the complimentary F&B offer. Read full article »