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Monarch launches wireless IFE for smartphones and tablets


Monarch has introduced its new wireless IFE system, MPlayer

The launch of the MPlayer wireless in-flight entertainment system follows Monarch’s recent introduction of new seats with built-in tablet holders.

UK-based leisure carrier Monarch has launched a new wireless in-flight entertainment (IFE) system for passengers’ personal electronic devices (PEDs), two months after it announced the rollout of new seats with built-in tablet holders.

The new system, called MPlayer, allows passengers to connect to the onboard wireless network via their own iOS or Android smartphone or tablet and access IFE content, including five Hollywood movies, more than 50 BBC Worldwide programmes and more than 50 music albums. In order to access the content, passengers must download the MPlayer app before they travel. Also, access to the MPlayer media bundle costs £3.99 (€5/$6.70) per person.

Monarch has partnered with UK-based AeroFi to develop MPlayer, which also includes complementary access to digital versions of Monarch’s in-flight magazines, destination restaurant reviews from TripAdvisor, and destination bar reviews from BarChick.

Monarch has introduced its new wireless IFE system, MPlayer

Passengers can pay to access films, BBC programmes and music, while digital in-flight magazines, and restaurant and bar reviews are available free of charge.

Tim Williamson, Director of Customer Experience and Marketing, Monarch, said: “We are delighted to launch MPlayer for our customers this summer as the next innovation for the airline. We recently launched our non-reclining seats with integrated tablet holders, and the launch of MPlayer complements the new seats making it easier to use your device onboard.”

He added: “MPlayer’s content will be refreshed regularly to make sure our customers have access to the latest programming whilst onboard.”

MPlayer is initially available on six aircraft, but Monarch and its sister company, Monarch Aircraft Engineering Ltd, will equip the rest of fleet throughout 2014 and into 2015.

Now Boarding FTE Global 2014

FTE Global 2014 will take place in Las Vegas from 24-26 September 2014.

Find out more about in-flight customer experience excellence at FTE Global 2014

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The likes of Kate Thornton, British Airways’ Head of Product and Service, and Alice Liu, Managing Director of Onboard Products at American Airlines, will outline what their respective airlines are doing to enhance the onboard passenger experience.

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FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the in-flight passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, the Co-creation Forum Europe, fresh perspectives on the Onboard 2025 Think Tank vision, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

The ‘Up in the Air’ conference stream will focus on how airlines and their partners can make use of new and emerging technologies to create an outstanding in-flight experience. Senior figures from the likes of Google, IATA, easyJet, CitizenM, Aer Lingus, Air France-KLM, TUIfly, Norwegian, B/E Aerospace, TU Delft, Honour Branding and the Airline Passenger Experience Association (APEX) will address delegates, providing unique insight on topics ranging from next generation IFEC and 2025 cabin design, to new onboard commerce opportunities, and crew and passenger empowerment.

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