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Fraport launches premium ‘Home to Gate’ service

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‘Home to Gate’ service  at Frankfurt Aiport

The new ‘Home to Gate’ service is available to anyone flying from Frankfurt Airport, regardless of airline, class or destination.

Fraport has launched a new premium ‘Home to Gate’ service for travellers flying from Frankfurt Airport, which includes a limousine transfer to the airport, a personal concierge service, and a fast track escort through the security checkpoint.

The new service can be booked by any passenger regardless of airline, class or destination, as long as they live within 80km of the airport. Prices for groups of up to four people range from €229 to €299.

The service includes a pick-up in a Mercedes S-Class, VW Phaeton, BMW 7 Series or a Mercedes minibus and a transfer to the airport. Upon arrival, a service guide then takes care of the passengers’ luggage and handles the check-in process, while the guests can relax in a nearby bistro.

Once check-in is complete, the guide then escorts the passengers through a fast track security checkpoint, before they are taken straight to their departure gate.

The new ‘Home to Gate’ service is part of Fraport’s ‘Great to have you here!’ service programme, which has recently seen the introduction of free Wi-Fi throughout the airport.

Learn all about enhancing premium passenger experiences at FTE Global 2014

FTE Premium Passenger Experiences Forum

The Premium Passenger Experiences Forum will be held at FTE Global 2014, 24-26 September, Las Vegas.

FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a dedicated Premium Passenger Experiences Forum, in which a number of senior industry figures will share what they are doing to enhance the travel experience for their high-value customers.

The Forum will be led by Raymond Kollau, Founder of airlinetrends.com and will also include an interactive ‘Unconference’ session in which delegates will be able to share experience and ideas relating to premium passenger experience improvements.

» More information on FTE Global 2014
» Register to attend FTE Global 2014

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016


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