Hamburg Airport offers real-time queuing data to passengers
The queuing time at the security checkpoint is displayed at the top of the Departures and Arrivals sections of the Hamburg Airport app.
Passengers flying from Hamburg Airport can now view real-time data on waiting times at the security checkpoint via the airport’s official website and app.
On-site airport personnel update the information every 15 minutes to ensure the waiting time displayed is accurate. Passengers will see one of the following statuses: ‘0 to 3 minutes’, ‘4 to 10 minutes’ or ‘more than 10 minutes’.
They can view the waiting times while en-route to the airport or while checking in, so they know what to expect upon arrival at the security search zone.
Hamburg Airport claims to be the first airport in Germany to offer real-time security waiting times in this way.
Don't miss FTE Europe 2014, London, 3-5 March 2014 – Inspiring travel facilitators to transform tomorrow's customer journey
Delivered in partnership with Heathrow Airport, British Airways, Gatwick Airport, London Stansted Airport, easyJet and London City Airport, the theme for FTE Europe 2014 is ‘Differentiating your passenger experience in the world’s most competitive continent’. We will deliver a memorable learning and networking experience to 400+ senior executives from across Europe and beyond through a unique event programme consisting of an IATA Workshop, LHR T2 Symposium, conference, exhibition, social events and airport tours of LGW, STN, LCY and LHR T5.
» More information on FTE Europe 2014
» Register for FTE Europe 2014