Security & Facilitation // //

Heathrow Airport trials ‘glasses-free 3D’ at security checkpoint


Heathrow Airport trials ‘glasses-free 3D’ at security checkpoint

The 3D technology will be trialled in Terminal 1 over an eight-week period with a view to implementing it permanently.

London Heathrow Airport, an official partner of FTE Europe 2014, is trialling innovative ‘glasses-free 3D’ technology at the entrance to the security zone in Terminal 1 to help passengers prepare for the security process.

Large screens show 3D images of items that are not permitted through security, such as scissors and liquids over 100ml, and passengers are shown how to dispose of them in the recycling bins provided.

The technology is being trialled for the next eight weeks and aims to reduce queues at security by cutting down on the number of bags that are rejected and have to be manually searched.

Richard Harding, Head of IT Innovation at London Heathrow, said: “Helping prepare passengers for security saves them time and reduces the chance of having their bag searched. 3D technology is the latest way to help get this message across. Once we’ve analysed the trial’s results we’ll decide whether to expand the technology to the rest of the airport.”

Matthew Young, Managing Director of Exceptional 3D Europe, the company behind the innovative technology, added: “We’re very excited to be working with Heathrow Airport in an effort to make travelling an even smoother experience. As our business requires us to travel like many others in the world, we know and understand that there is a mild frustration when it comes to unexpected delays. It’s our expectation that this will not only improve the traveller experience but also help minimise delays at necessary and very critical stages of air travel.”

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016

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