American Airlines partners with Uber to simplify end-to-end travel experience


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American Airlines says its partnership with Uber is part of its strategy to simplify the end-to-end travel experience.
American Airlines says its partnership with Uber is part of its strategy to simplify the end-to-end travel process.

American Airlines has partnered with Uber to make it easier for travellers to arrange and book their onward travel via the carrier’s app. Uber has been integrated into the American Airlines app, allowing passengers to request an Uber, select their pick-up location and book their ride without leaving the app.

The navigation functionality also provides directions to the pick-up location at 11 US airports – Charlotte Douglas International, Chicago O’Hare International, Dallas/Fort Worth International, Los Angeles International, New York’s John F. Kennedy International, New York’s LaGuardia, Philadelphia International, Phoenix Sky Harbor International, San Francisco International, San Jose International, and Ronald Reagan Washington National.

Scott Hinshaw, American Airlines Director – Partner Marketing, said: “By working together, we can provide a service that allows customers to request their Uber ride to the airport in step with their itinerary and know where to meet their Uber driver after their flight lands.”

Jonathan DiOrio, Uber’s Head of Travel Partnerships, added: “Whether you’re trying to get home to see your family, or heading to an important business meeting across the country, your travel experience should be seamless. We’re excited to work with American Airlines to ensure passengers have a great door-to-door experience.”

To promote the partnership with Uber, American Airlines’ AAdvantage Executive Platinum members who hold this status as of 1 March 2016 will receive a unique code to receive $25 off their next Uber ride. In addition, anyone who is not currently signed up to Uber can receive $20 off their first ride when they register and use the promo code RIDEAA.

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1 Comment

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  1. Beth

    What about giving passengers a choice and incorporate LYFT, also? Passengers find LYFT more affordable and drivers that speak English which takes stress out of travellers finding reliable rides.