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Sydney Airport to add new SmartGates

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Sydney Airport to add new SmartGates

The SmartGate process takes about 90 seconds in total and can be used by passengers who own an e-passport.

Sydney Airport has announced that it is to install additional SmartGates, which use facial recognition technology to automate and speed-up the processing of passengers through immigration.

“SmartGates are already delivering a better passenger experience at Sydney Airport,” said Kerrie Mather, the airport’s CEO. “The self-service system allows Australian and New Zealand passport holders to clear customs without waiting in line to have their passports manually checked and stamped by a Customs officer.”

The SmartGate process takes about 90 seconds in total and can be used by passengers who own an e-passport.

The e-passports are firstly read and a SmartGate ticket is issued by a kiosk before a camera checks the passenger’s face against their passport photo at the gate. Passengers can then proceed to the baggage hall and hand in their SmartGate ticket and incoming passenger card on exit.

More information can be found here

Future Travel Experience Global 2014

The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a session entitled: 'What are the future collaboration models that will help achieve progress at the real passenger pain-points – airport security and arrivals immigration?' In this session, senior industry figures will debate the future of airport security and immigration, exploring how things like risk-based security, automated passport control and innovative design techniques can help improve the passenger experience while maintaining the highest level of security.

FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.

» More information on FTE Global 2014


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