SAS added to leading speaker line-up for 1st FTE Europe Conference
Philip Wagnert, VP Product Development and Management, SAS Scandinavian Airlines, will join speakers from Finavia, Schiphol Group, Los Angeles World Airports and DKMA in the First Working Session.
We are delighted to confirm that Philip Wagnert, VP Product Development and Management, SAS Scandinavian Airlines, will be speaking at the 1st FTE Europe Conference, which will take place as part of ACI Airport Exchange, 26-28 November, Amsterdam.
Philip will take part in the First Working Session exploring the question: ‘If the battle for traveller loyalty is won on the ground, but almost all carriers and airports are now utilising similar processes, how can differentiation be achieved in the eyes of the passenger?’
SAS is one of the industry’s pioneers on Near Field Communication (NFC) technology and Philip will share his experiences in this and other areas, promising to add a fascinating perspective to the debate.
Leading industry figures from Finavia, Schiphol Group, Los Angeles World Airports and DKMA will also be participating in the session.
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Don't miss FTE Europe 2014, London, 3-5 March 2014 – Inspiring travel facilitators to transform tomorrow's customer journey
Delivered in partnership with Heathrow Airport, British Airways, Gatwick Airport, London Stansted Airport, easyJet and London City Airport, the theme for FTE Europe 2014 is ‘Differentiating your passenger experience in the world’s most competitive continent’. We will deliver a memorable learning and networking experience to 400+ senior executives from across Europe and beyond through a unique event programme consisting of an IATA Workshop, LHR T2 Symposium, conference, exhibition, social events and airport tours of LGW, STN, LCY and LHR T5.
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