Passenger Services & Wayfinding // //

Nashville International Airport launches parking shuttle-tracking application

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Nashville Airport shuttle bus

Passengers at Nashville International are the first in the US able to track parking to terminal shuttles from their mobile phones.

Nashville International Airport has partnered with TransL?c transit tracking systems to provide parking customers with an app for real-time updates on shuttle bus locations.

It is the first airport in the US to transform the passenger parking experience in this way, and its flyers can now monitor shuttles and their arrival times second by second on mobile phones and computers.

“This relatively new technology keeps us on the cutting edge of airport customer service,” said Rob Wigington, Metropolitan Nashville Airport Authority President and CEO. “Now, parking customers will know instantly where the nearest shuttle bus is and can track its arrival.”

The service is the latest development designed to make parking at Nashville International economical and efficient for travellers, with a reduced daily rate for short-term parking announced earlier this year making it one of the cheapest for parking among the nation’s 50 busiest airports.

“Our recent parking upgrades are all part of what we call the Nashville Airports Experience,” added Wigington. “We’re always looking to see how we can improve our customer service, add new features and make flying fun again.”

More information can be found here »

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016


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