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Unisys releases baggage tracking mobile app

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A baggage claim carousel

Unisys’ new app could spell the end of long, uncertain waits at the baggage carousel for Asia-Pacific travellers.

Unisys have announced the release of a series of major updates to their popular ‘Baggage Reconciliation System’ (BRS) – including a mobile app to help passengers collect their bags.

The app, available on both iOS and Android devices, will provide real-time relevant information about passengers’ bags. Passengers can be sent alerts to inform them when their bags have been loaded onto the carousel belts even when and from what carousel their bags will be available. This gives passengers the option of spending time perusing the terminal’s shops and restaurants instead of waiting in the baggage area.

“The BRS helps ground handlers process arriving baggage quickly, providing a better customer experience for air travellers while helping airlines and airports utilize their resources more efficiently,” says Mr. Olivier Houri, President and General Manager for Global Transportation, Unisys.

In addition to the mobile app, other updates are included in the latest BRS to aid the airports in providing a more efficient service for the passenger. The inbound baggage reconciliation is enhanced, with ground handlers able to view statistics and analytics of baggage load for every flight and every airline. This information is updated in real time to allow for quicker, priority-based movement of baggage – also ensuring that passengers separated from their luggage are reunited with it quicker than ever.

These latest Unisys enhancements will roll out across 17 airports and 38 airlines across the Asia-Pacific region.

Future Travel Experience Global 2014

The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a dedicated Baggage Advancements Workshop. In this session, senior representatives from airlines, airports and suppliers will explore how the industry can provide an all-encompassing and consistent baggage offer for passengers worldwide, and what impact the likes of home-printed and permanent bag tags will have on future baggage processes.

FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.

» More information on FTE Global 2014


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