Unisys releases baggage tracking mobile app
Unisys’ new app could spell the end of long, uncertain waits at the baggage carousel for Asia-Pacific travellers.
Unisys have announced the release of a series of major updates to their popular ‘Baggage Reconciliation System’ (BRS) – including a mobile app to help passengers collect their bags.
The app, available on both iOS and Android devices, will provide real-time relevant information about passengers’ bags. Passengers can be sent alerts to inform them when their bags have been loaded onto the carousel belts even when and from what carousel their bags will be available. This gives passengers the option of spending time perusing the terminal’s shops and restaurants instead of waiting in the baggage area.
“The BRS helps ground handlers process arriving baggage quickly, providing a better customer experience for air travellers while helping airlines and airports utilize their resources more efficiently,” says Mr. Olivier Houri, President and General Manager for Global Transportation, Unisys.
In addition to the mobile app, other updates are included in the latest BRS to aid the airports in providing a more efficient service for the passenger. The inbound baggage reconciliation is enhanced, with ground handlers able to view statistics and analytics of baggage load for every flight and every airline. This information is updated in real time to allow for quicker, priority-based movement of baggage – also ensuring that passengers separated from their luggage are reunited with it quicker than ever.
These latest Unisys enhancements will roll out across 17 airports and 38 airlines across the Asia-Pacific region.
FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.
Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam
Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.
Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.
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