Southwest extends live and on-demand in-flight TV following high uptake
Once passengers have paid to connect to Southwest’s onboard Wi-Fi service, they can access live and on-demand TV via their smartphones, laptops and tablets.
Southwest Airlines and DISH have announced that the ‘TV Flies Free’ campaign will continue throughout 2014, meaning passengers will continue to have access to live and on-demand TV while onboard.
Passengers can use their own personal electronic devices (PEDs) to connect to the onboard Wi-Fi (which costs $8 per day) and then access the streaming service, which includes 13 live channels and 75 on-demand television programmes.
Kevin Krone, Southwest Airlines’ Chief Marketing Officer, said: “Southwest is in the business of providing exemplary customer service and this partnership with DISH has been very popular with our customers.”
Since the FAA changed its rules regarding the use of PEDs in-flight, content streaming on personal devices has increased by 20% across Southwest’s flights.
FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.
Prepare for the in-flight passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam
Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, the Co-creation Forum Europe, fresh perspectives on the Onboard 2025 Think Tank vision, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.
The ‘Up in the Air’ conference stream will focus on how airlines and their partners can make use of new and emerging technologies to create an outstanding in-flight experience. Senior figures from the likes of Google, IATA, easyJet, CitizenM, Aer Lingus, Air France-KLM, TUIfly, Norwegian, B/E Aerospace, TU Delft, Honour Branding and the Airline Passenger Experience Association (APEX) will address delegates, providing unique insight on topics ranging from next generation IFEC and 2025 cabin design, to new onboard commerce opportunities, and crew and passenger empowerment.
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