Future Travel Experience Asia Awards recognise the region’s most customer-centric airlines and airports


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FTE Asia Awards recognise customer-centric airlines and airports
A total of 14 airlines and airports were recognised for their passenger experience achievements at the 1st Future Travel Experience Asia Awards ceremony, which was held at FTE Asia EXPO 2015.

The most forward-thinking, passenger-focused airlines and airports in Asia and Oceania were recognised for their passenger experience leadership at the Future Travel Experience Asia Awards 2015 ceremony, which was held at Future Travel Experience Asia EXPO 2015 in Singapore on 18 November 2015.

At Asia’s largest passenger experience expo, attended by more than 1,000 senior representatives from airlines, airports, government agencies, industry suppliers and technology companies, a total of 14 full service carriers, low-cost airlines and international airports were presented with awards across five regional categories: West Asia, North & East Asia, Central & South Asia, Southeast Asia and Oceania.

FTE Asia Awards 2015 winners:

Region: West Asia

Best Full Service Airline: Qatar Airways

Best Full Service Airline: Qatar Airways
Kevin Herft, Manager Promotional & Upgrade Training, Qatar Airways (right) and Qatar Airways cabin crew are presented with the Best Full Service Airline in West Asia award by Max Coppin, Partner Development Manager, Google.

Best Low-cost Airline: flydubai

Best Low-cost Airline: flydubai
Daniel Kerrison, Vice President of Inflight Product, flydubai (right) accepts the Best Low-cost Airline in West Asia award from Max Coppin, Partner Development Manager, Google.

Best Airport: Hamad International Airport

Best Airport: Hamad International Airport
Ioannis Metsovitis, Vice President of Operations, Hamad International (right) is presented with the Best Airport in West Asia award by Max Coppin, Partner Development Manager, Google.

Region: North & East Asia

Best Full Service Airline: Cathay Pacific Airways

Best Full Service Airline: Cathay Pacific Airways
Navin Chellaram, General Manager for South East Asia, Cathay Pacific Airways collects the Best Full Service Airline in North & East Asia award from Katie Sehl, Editor, APEX Media.

Best Low-cost Airline: Peach

Best Low-cost Airline: Peach
José Oller, Vice President, Airports and Operations Control, Peach Aviation, collects the Best Low-cost Airline in North & East Asia award from Katie Sehl, Editor, APEX Media.

Best Airport: Incheon International Airport

Best Airport: Incheon International Airport
Eunjeong Seo, Deputy Director, Incheon International Airport Corporation receives the Best Airport in North & East Asia award from Katie Sehl, Editor, APEX Media.

Region: Central & South Asia

Best Full Service Airline: SriLankan Airlines

Best Full Service Airline: SriLankan Airlines
Senaka Bandaranayake, Product Development Manager, SriLankan Airlines (right) is presented with the Best Full Service Airline in Central & South Asia award by Hammad Rajjoub, Enterprise Mobility and Devices Lead, Enterprise & Partner Group, Microsoft (Asia).

Best Low-cost Airline: IndiGo

Best Low-cost Airline: IndiGo
Arvind Bhandari, Airport Manager, IndiGo (right) receives the Best Low-cost Airline in Central & South Asia award from Hammad Rajjoub, Enterprise Mobility and Devices Lead, Enterprise & Partner Group, Microsoft (Asia).

Best Airport: Indira Gandhi International Airport

Region: Southeast Asia

Best Full Service Airline: Singapore Airlines

Best Full Service Airline: Singapore Airlines
Lu Chung Yuan, Vice President Ground Services, Singapore Airlines (right) is presented with the Best Full Service Airline in Southeast Asia award by Blake Emery, Director, Differentiation Strategy, Boeing Commercial Airplanes.

Best Low-cost Airline: AirAsia

Best Low-cost Airline: AirAsia
Bombi Bomantara, Group Head of Ground Operations, AirAsia (right) receives the Best Low-cost Airline in Southeast Asia award from Blake Emery, Director, Differentiation Strategy, Boeing Commercial Airplanes.

Best Airport: Singapore Changi Airport

Best Airport: Singapore Changi Airport
Lye Teck Tan, Executive Vice President, Airport Management, Changi Airport Group (right) collects the Best Airport in Southeast Asia award from Blake Emery, Director, Differentiation Strategy, Boeing Commercial Airplanes.

Region: Oceania

Best Airline: Air New Zealand

Best Airline: Air New Zealand
Air New Zealand’s Niki Chave, Customer Experience Manager – Alliances, is presented with the Best Airline in Oceania award by Ryan Ghee, Editor, Future Travel Experience.

Best Airport: Auckland Airport

Oceania - Best Airport: Auckland Airport
Adrian Littlewood, Chief Executive Officer, Auckland Airport (right) receives the Best Airport in Oceania award from Ryan Ghee, Editor, Future Travel Experience.

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