Facebook Head of Travel Lee McCabe offers his thoughts on how airports and airlines can leverage apps and virtual reality technology to simplify the passenger experience.
Interactive indoor maps are now available at seven of United’s US hubs, while beacon-enabled wayfinding is being tested at Newark Liberty International Airport.
The airport’s app has been upgraded to include the “SignTranslator” function, which can translate German language signage into six different languages.
United Airlines, Virgin Atlantic, SITA and Mexia discuss the opportunities presented to airlines and airports by Google’s Eddystone beacon format.
The new AirGrub app has been launched at San Francisco International Airport and allows travellers to pre-order F&B so they can skip the queues on the day.
Star Alliance, Dubai Airports, IATA, United and SITA discuss how airlines, airports and technology companies can together create more seamless travel apps.
Amsterdam Airport Schiphol, which has installed more than 2,000 beacons, is trialling an Apple Watch app for members of the Privium frequent flyer programme.
The BizTweet-powered service enables passengers to opt in to receive bespoke flight and gate updates, which are delivered via Twitter.
Passengers can borrow the portable chargers to charge up their devices on the go while they wait for their flight at Helsinki Airport.
The all-new app includes one-touch check-in and simple seat selection, and taps into passengers’ previous behaviour to provide a more personalised experience.