FTE explores how new technology and better aggregation of data can be used to develop smartphone apps that assist passengers throughout the entire journey.
Japan Airlines will use smartwatches and iBeacons to track gate agents at Tokyo Haneda Airport’s Terminal 1 and assign tasks based on their exact location.
FTE spoke to James Millett, Head of Digital at easyJet, about the iBeacon trial, and how the LCC plans to use the technology to simplify the travel experience.
Air France has partnered with Orange, SITA and RESA to trial Near Field Communication (NFC) boarding passes at Toulouse-Blagnac Airport.
FTE met with Vueling CEO Alex Cruz who explained why he doesn’t like the “low-cost carrier” tag and how the airline will improve the passenger experience.
The CEOs of Virgin Atlantic, San Diego International Airport and IATA discuss how IT advancements and new technology will help improve the passenger experience.
American Airlines has installed iBeacons across Terminal D at Dallas/Fort Worth International Airport to help improve passenger wayfinding via the carrier’s iOS app.