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Garuda Indonesia adds in-flight Wi-Fi to A330s


Garuda Indonesia adds in-flight Wi-Fi to A330s

The Internet OnAir service is available onboard Garuda Indonesia’s A330s, and will also be installed on the A330s that the airline has on order.

Garuda Indonesia has teamed up with OnAir to offer in-flight Wi-Fi on its A330s. Passengers flying with the Indonesian flag-carrier can now connect to the Wi-Fi service using their laptops, smartphones and tablets.

The service has been made available by OnAir’s arrangement with PT Telekomunikasi Indonesia Tbk, a state-owned enterprise company. According to OnAir, its Mobile OnAir GSM mobile connectivity service could also be added to Garuda Indonesia’s A330 fleet in the coming months, dependent on the establishment of the relevant regulatory framework.

Faik Fahmi, Director of Service, Garuda Indonesia, said: “We focus very strongly on providing a very high quality service through our ‘Garuda Indonesia Experience’, which is deeply rooted in the rich traditions of our national culture. There is no question that the very best modern flying experience must include in-flight connectivity, and that connectivity, like all our services, needs to be the same high level wherever we fly. That is a key reason why we chose OnAir.”

Ian Dawkins, CEO, OnAir, added: “We have now reached the point whereby in-flight connectivity is a must-have service across the world.”

Future Travel Experience Asia 2014

FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will include the 'IATA Passenger Experience Workshop', which will include a session dedicated to onboard passenger-focused efforts. Led by Vinoop Goel, Regional Head – Airport, Passenger, Cargo & Security – Asia Pacific, IATA, the workshop will explore how onboard connectivity can be leveraged to help create seamless customer experiences.

» View the full FTE Asia 'Up in the Air' conference agenda

» Register to attend FTE Asia 2014

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