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Australian SmartGate trial extended to Singaporean e-passport holders


Australian SmartGate trial extended to Singaporean e-passport holders

The latest trial marks the first time that SmartGate has been made available to Singaporean travellers.

The Australian Customs and Border Protection Service is expanding its trial of SmartGate to include Singapore nationals who are travelling to Australia on an e-passport.

SmartGate is currently available to Australian, New Zealand and UK citizens, as well as US and Swiss e-passport holders on a trial basis, but the latest expansion includes Singaporean travellers in the scheme for the first time.

The SmartGate system uses biometric facial recognition technology to automatically process eligible passengers at the customs checkpoint, removing the need for a complete manual process.

The start of a trial to include Singapore nationals is the latest of many developments in the SmartGate project. In 2013, a trial of SmartGate Plus was launched at Auckland Airport, while it was announced that Brisbane Airport will be the first destination to trial SmartGate for outbound passengers during 2014.

Future Travel Experience Global 2014

The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a session entitled: 'What are the future collaboration models that will help achieve progress at the real passenger pain-points – airport security and arrivals immigration?' In this session, senior industry figures will debate the future of airport security and immigration, exploring how things like risk-based security, automated passport control and innovative design techniques can help improve the passenger experience while maintaining the highest level of security.

FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.

» More information on FTE Global 2014

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