Shortlists announced for FTE Global Awards 2017 – 22 airlines, airports and government agencies shortlisted


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The FTE Global Awards ceremony will take place at Future Travel Experience Global 2017, 6-8 September, Las Vegas.

The final shortlists for the Future Travel Experience Global Awards 2017 have been released. These awards celebrate the outstanding efforts of organisations that have gone the extra mile to improve the passenger experience both on the ground and in-flight. The winners will be announced at the FTE Awards Ceremony at the FTE Global Gala Evening, which will take place at Future Travel Experience Global 2017, 6-8 September, Las Vegas.

Best Check-in Initiative shortlist

  • British Airways – First Wing, Heathrow Airport Terminal 5
  • Delta Air Lines – ‘Nomad’ device 
  • Lufthansa Group – Direct ancillary payment at check-in desks

Best Baggage Initiative shortlist

  • American Airlines – Customer Baggage Notification 
  • British Airways – AirPortr + Bag Check-in
  • Qatar Airways – HAQIBA baggage management system

Best Passenger Assistance Initiative shortlist

  • Emirates – ‘Together’ initiative
  • GMR Hyderabad International Airport Ltd. – ‘Passenger is Prime’ initiative
  • KLM Royal Dutch Airlines – Facebook/Twitter/WeChat flight documents, information and updates

Best Airport Security Initiative shortlist

  • American Airlines – Automated security screening lanes and computed tomography technology
  • Amsterdam Airport Schiphol – ‘Small bags’ security lane
  • Hartsfield-Jackson Atlanta International Airport – Smart security lanes

Best Initiative at the Gate shortlist

  • Delta Air Lines – Redesigned gate and boarding experience at ATL
  • Heathrow Airport – Biometric boarding e-gates
  • JetBlue and U.S. Customs and Border Protection (CBP) – Paperless/deviceless boarding trial

Best Up in the Air Initiative shortlist

  • Air France – Immersive inflight entertainment headsets
  • Delta Air Lines – Delta One suite
  • Qatar Airways – Qsuite

Best Immigration Initiative shortlist

  • Canada Border Services Agency – Primary Inspection Kiosks and CanBorder eDeclaration app
  • Miami International Airport – App-based Mobile Passport Control
  • New Zealand Customs – Family Processing

Best Mobile Technology Initiative shortlist

  • Gatwick Airport – Beacons, indoor navigation and augmented reality wayfinding
  • Heathrow Airport – High fidelity maps and indoor wayfinding
  • Qantas Airways – Virtual reality app 

Best Airport Terminal Design Project shortlist

  • Dallas/Fort Worth International Airport – Terminal A redevelopment
  • Oslo Airport – ‘New Oslo Airport’ expansion
  • Zagreb Airport – New passenger terminal

The winners of the Future Travel Experience Global Awards 2017 will be announced at the FTE Global Gala Evening, which will take place at Omnia at Caesars Palace on Thursday, 7 September. In addition to the above nine awards, the winners of the ‘Best Start-up’ (in partnership with JetBlue Technology Ventures) and the ‘Best Supplier Innovation’ awards will be announced.

Find out more about FTE Global 2017 Register to attend