Alaska Airlines has become just the second North American carrier to achieve Fast Travel Platinum status, which recognises airlines’ self-service efforts.
Perth Airport will deploy Amadeus’ Airport Common Use Service (ACUS) as it continues with its extensive AUD$1 billion infrastructure transformation.
Melbourne Airport’s new T4 makes use of self-service check-in kiosks, automated bag drops and roaming check-in agents to streamline operations.
New self-service kiosks, mobile check-in desks, flexible flight information display screens and “smartwall” screens are being introduced at London City Airport.
Self-service check-in and self-tagging trials are now underway at Changi Airport, with Singapore Airlines and SilkAir passengers able to make use of 24 new kiosks.
Jerry Tolzman discusses the trial of a fingerprint-based boarding pass at San Jose Airport and says Alaska Airlines will bide its time before deciding the next steps.
Aruba, the Netherlands, Aruba Airport Authority, Schiphol Group, KLM and Vision-Box have launched the first of its kind Aruba Happy Flow project.
Kempegowda International Airport has invested in 180 common use workstations and 30 self-service kiosks, which will allow passengers to print their bag tags.
All of Tigerair Australia’s check-in agents will be equipped with an iPad, which will allow them to process passengers away from the check-in desks.
Air Canada has added the TSA PreCheck indicator to its e-boarding passes, allowing passengers to proceed directly to PreCheck security lanes at US airports.