Iberia and Samsung have signed an agreement to utilise Near Field Communication (NFC) technology for mobile-based boarding passes, access control and payments.
FTE was shown around Heathrow Airport’s Terminal 2 by Development Director John Holland-Kaye, who highlighted how common use kiosks, self-tagging, bag drop and self-boarding will help to provide a great passenger experience. Read full article »
FTE spoke to AirAsia’s Steven Dickson about the self-service facilities that will be available in klia2 and why airports should treat LCCs and full-service airlines differently. Read full article »
United Airlines has introduced a new check-in area, Mercedes-Benz transfer service and four security lanes to improve the airport experience for Commercially Important Passengers (CIPs).
A total of 35 self-service kiosks have been installed in Shenzhen Bao’an International Airport’s T3 to give passengers more control over the check-in process. Read full article »
Kuwait International Airport is installing 12 self-service check-in kiosks – the first kiosks of their kind at the airport – as part of an eight-year contract renewal with SITA. Read full article »
This week in London, FTE’s Assistant Editor, Amy Hanna, met one-to-one with Ryanair’s eclectic CEO Michael O’Leary, who outlined how he intends to eradicate checked bags, when he plans to introduce Wi-Fi onboard Ryanair flights and why he refuses to embrace mobile technology. Read full article »
Melbourne Airport is introducing state-of-the-art self-service technology for its passengers as part of a $1 billion expansion.