Premium travellers have access to the Business Class Check-in area, which includes dedicated check-in counters, customer service desks and kiosks.
The new kiosk, which has been designed to support current and future technology trends, is already in operation at Amsterdam, CDG and Orly airports.
Narita International Airport has made a fresh investment in common use, self-service and digital signage, continuing its relationship with Rockwell Collins.
Abu Dhabi Airports Company (ADAC) has installed 15 check-in counters at the new cruise terminal, to simplify the ship-to-aircraft transit experience.
Jetstar Asia CEO Barathan Pasupathi on how self-service, a digital focus and putting the customer at the heart of the business is having a positive impact.
Changi Airport Group CIO Steve Lee discusses the Group’s biometrics-related plans and considers the merits of wearables and single passenger tokens.
Peach’s inventive new self-service kiosks feature a cardboard exterior, 32-inch screen and can be delivered at around 20% of the cost of traditional kiosks.
Alaska Airlines has become just the second North American carrier to achieve Fast Travel Platinum status, which recognises airlines’ self-service efforts.
Perth Airport will deploy Amadeus’ Airport Common Use Service (ACUS) as it continues with its extensive AUD$1 billion infrastructure transformation.
Melbourne Airport’s new T4 makes use of self-service check-in kiosks, automated bag drops and roaming check-in agents to streamline operations.