Air New Zealand working with Starlink to provide high-speed inflight connectivity and “deliver improved customer experiences”


Air New Zealand is working with Starlink to introduce free internet onboard domestic aircraft. Starlink will be installed on a domestic jet in late 2024 to deliver high-speed connectivity and enhanced CX.

Air New Zealand is working with satellite internet service provider Starlink to introduce free internet onboard domestic aircraft. Starlink will be installed on a domestic jet and, in a world first, on an ATR in late 2024. After a successful trial, Air New Zealand will look to roll out Starlink internet on other aircraft in its domestic fleet in 2025.

Starlink offers reliable high-speed, low latency inflight internet. From streaming video content to working while onboard, and instantly messaging friends and family with multiple devices connected, Air New Zealand customers will be able to access internet as if they were at home.

“We’re always looking at how new and innovative technology can deliver improved customer experiences and with the world’s largest satellite constellation, exploring in-motion connectivity on our aircraft with Starlink was a no-brainer,” said Nikhil Ravishankar, Chief Digital Officer, Air New Zealand. “Whether travelling for work or leisure, we know maintaining seamless internet connectivity is something that will transform the travel experience for customers. Our free and accessible WiFi onboard international flights has proved incredibly popular among customers, so we can’t wait to bring connectivity to domestic flights. Don’t worry though, if you’re the type of traveller who loves some downtime while in the air, you’re under no obligation to connect and can still use the time to switch off from the world below!”

Jason Fritch, Vice President of Starlink at SpaceX, commented: “We’re proud to work with Air New Zealand to bring Starlink’s high-speed internet to their aircraft and extend this game-changing inflight connectivity experience to more passengers around the world.”

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