DEN opens new West Security Checkpoint with advanced technology creating more efficient process and better CX


Denver International Airport (DEN) has opened its new West Security Checkpoint – the first of two new state-of-the-art security checkpoints to open as part of the Great Hall Program. Pictured are: Former Congressman Ed Perlmutter, Congresswoman Yadira Caraveo, DEN CEO Phil Washington, Denver Mayor Mike Johnston, Congresswoman Diana DeGette, Colorado Governor Jared Polis, and TSA Deputy Executive Assistant Administrator for Security Operations Steve Lorincz.

Denver International Airport has opened its new West Security Checkpoint – the first of two new state-of-the-art security checkpoints to open as part of the Great Hall Program.

“The impetus of the Great Hall Program has always been to enhance safety and security by moving the security checkpoints from Level 5 to Level 6 while also increasing capacity,” said Phil Washington, CEO, Denver International Airport. “This new checkpoint, which is opening on schedule and under budget, is equipped with 17 screening lanes. These have advanced technology creating a more efficient process and an overall better experience for our passengers. Next year we will open another checkpoint of the same calibre on the east side of the terminal to serve our ever-increasing passenger traffic.”

Similar to other U.S. airports, the new equipment will allow the Transportation Security Administration (TSA) to screen carry-on baggage and passengers, using the latest technology to do so, enhancing safety and improving the passenger journey. Features of the new equipment include:

  • Allowing multiple passengers to place their items in bins simultaneously to help expedite the process.
  • Enhanced technology that allows passengers to leave items like liquids and laptops in their bags.
  • Automatic diversion of any carry-on bag that may contain a prohibited item, allowing other travellers’ belongings to continue through the screening process uninterrupted.
  • Automatic bin returns to the front of the line.
  • Larger bins to fit more items and larger bags.
  • Unique Radio Frequency Identification (RFID) tags that are attached to each bin, allowing for additional accountability of a traveller’s carry-on property as they move throughout the security screening process.
  • Cameras that capture photographic images of the contents of each bin and are linked side-by-side to the X-ray image of a carry-on bag’s contents.

The West Security Checkpoint is part of the second phase of the $2.1 billion Great Hall Program. The entire Great Hall Program will be completed by the end of 2027, with segments opening along the way. The East Security Checkpoint will open by the end of 2025 and will provide another 17 screening lanes with advanced technology.

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