Category Archives: Self-service

The Southwest Airlines guide to successful offsite check-in

Self-service // Sep 2008 // No Comments

The Southwest Airlines guide to successful offsite check-in

Laura Adams, Director Central Baggage Services Ground Operations, Southwest Airlines, gives her perspective on offsite check-in.

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Taking the airport to the passenger

Self-service // Sep 2008 // No Comments

Taking the airport to the passenger

Samuel Ingalls, Assistant Director of Aviation, Information Systems, Las Vegas McCarran International Airport, gives his perspective on offsite check-in.

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SAS introduces Biometric Check-in

Facilitation & Security, Self-service // May 2008 // No Comments

SAS introduces Biometric Check-in

SAS Scandinavian Airlines has established a number of record-breaking innovations, ranging from being the first airline to introduce inflight entertainment to offering separate check-in lounges. plus introducing sleeper seats and flying directly over the North Pole. More recently, a novel fingerprint-based biometric security solution used by SAS and provided by Precise Solutions has been implemented on domestic flights.

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Montréal’s self-service generation

Self-service // May 2008 // No Comments

Montréal’s self-service generation

While Canadian airports allow self-tagging for domestic flights only, and the US is still looking into implanting self-tagging services, Aéroports de Montréal has pushed ahead, installing more than 70 self-service kiosks, which also facilitate self-tagging. Antoine Rostworowski director business development, Aéroports de Montréal and Mark Stokes, director of IT at Brock Solutions, discuss the numerous benefits of utilising self-service technologies.

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