22North by Phonon

22North by Phonon

22North by Phonon Profile

22North by Phonon is a real-time orchestration platform that connects passenger operations with revenue outcomes. We help airlines move beyond fragmented systems by turning every passenger interaction—especially during disruption—into a structured opportunity for recovery, engagement, and ancillary revenue.

From upgrades and baggage to duty-free and destination experiences, 22North enables consistent, contextual monetization across the journey while strengthening customer service at critical moments.

Layered over existing systems, we unify communication, decisioning, and commerce—driving measurable impact, including 50+ bps revenue uplift, while reducing leakage and enabling intelligent, revenue-aware passenger operations at scale.

FTE event participation

  • FTE Asia 2026
  • FTE EMEA 2026
  • FTE Global 2025
  • FTE Asia 2025