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Oslo Airport installs self-service wayfinding kiosks

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Oslo Airport installs self-service wayfinding kiosks

Six of the new information kiosks have been installed in the departures and arrivals areas at Oslo Airport.

Oslo Airport has installed six self-service information kiosks, which passengers can use to find directions and estimated walking times to various points in the terminal.

The 46-inch touch-screen kiosks have been placed in the domestic and international departures and arrivals halls.

Departing passengers can scan their boarding pass to get directions to their gate, and view estimated queuing times at the security and immigration checkpoints. The kiosks can also be used to get directions to other facilities in the terminal, such as food and beverage outlets.

Alf-Einar Larsen, Project Manager at Oslo Airport, said: “This is a very attractive service for travellers. We know that many people have been looking for services that make it easier to navigate inside the airport. By using new technology we can now help each and every passenger.”

Interactive touch-screen kiosks have emerged as an effective tool to help with passenger wayfinding in recent times, with the likes of Dubai Airports, McCarran International Airport and San Francisco International Airport also installing similar technology.

Future Travel Experience Global 2014

The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a New Technology Workshop, which will explore how airports and airlines can leverage next-generation technology to empower staff, drive ancillary revenue generation and help improve the passenger experience.

FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.

» More information on FTE Global 2014


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