REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Up in the air News

Up in the Air News

Alaska Airlines, CVG, United, Schiphol and Southwest discuss how they are exploring the transformative impact of robotics, automation and AI to enhance operational efficiencies and improve CX
Startup airline Beond responding to key CX trends including personalisation, seamless booking and travel, sustainability, and tech integration
Delta upgrades app to Fly Delta 6.0 with new and updated features, functionality and experiences
British Airways launches Customer Access Advisory Panel as part of commitment to inclusive and seamless CX for all
Scoot’s first E190-E2 commences operations to provide “customers with even more memorable travel experiences”
Emirates retrofitting additional 71 A380s and B777s “to introduce cutting-edge cabin products”
Singapore Airlines orders sustainable aviation fuel from Neste as part of long-term decarbonisation goals
Singapore Airlines, TPA, Aena, FRA and Lufthansa on the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation
FTE Ancillary & Retailing: “The convergence of commercial, customer and technology”
Big updates from FTE you won’t want to miss
SAS to join SkyTeam with vision for enhanced connectivity and more seamless, elevated customer journey
Wizz Air launches new ‘Wizz Experiences’ service as part of efforts to become “the ultimate caterer for any traveller’s needs”

FTE Events and Activities Schedule

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FTE EMEA advert

Future Travel Experience Ancillary

11-13 June 2024, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience EMEA

11-13 June 2024, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Future Travel Experience Global

28-30 oCT 2024, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience APEX Asia EXPO

19-20 November 2024, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


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