"Enhancing the passenger experience on the ground"
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Category Archives: Facilities
San Diego Airport develops interactive online map
Passengers travelling from San Diego Airport can now explore shopping and dining options, as well as other on-site services, before arriving at the airport. Read full article »
Heathrow’s Olympic plans: New terminal, offsite check-in and bag drop
With the Olympics fast approaching, Heathrow is planning a number of special measures, including a temporary terminal, offsite check-in, bag drop and volunteers.
Air France and AdP launch ‘Hub 2012’ at Paris-CDG
Aéroports de Paris and Air France have launched the joint ‘Hub 2012’ project to improve the level of service offered to passengers at Paris-Charles de Gaulle. Read full article »
Alaska Airlines brings ‘Airport of the Future’ to LAX
Self-service kiosks and bag drop stations will significantly reduce the check-in time at the new ‘Airport of the Future’ at Los Angeles International Airport.
Cathay Pacific opens flagship lounge in HK
The latest stage of the refurbishment of The Wing – Cathay Pacific’s flagship airport lounge – has been completed at Hong Kong International Airport. Read full article »
Qatar Airways introduces Premium Lounge at Heathrow
Qatar Airways has opened a brand new First and Business Class Premium Lounge at Heathrow Airport – the carrier’s first Premium Lounge outside of its Doha hub. Read full article »
China Southern unveils luxury lounge at Guangzhou Baiyun
China Southern has opened its new Sky Pearl International VIP Lounge at Guangzhou Baiyun Airport as part of its plans to improve overall service standards. Read full article »
Video: Airport of the future – “Only the paranoid will survive”
Global Futurist Rohit Talwar explores how the world will change over the next two decades and why airports and airlines must innovate to survive.
Sydney Airport’s vision to improve passenger experience
Sydney Airport will be transformed into two airline alliance-based precincts to improve efficiency, allow for future expansion and enhance passenger servicing.
Airport 2025 – Rethinking the customer experience
Global Futurist and CEO of Fast Future Research Rohit Talwar explores the key drivers shaping customer expectations and how airports can thrive during economic turbulence.
Latest from Twitter
- DESKO to exhibit newest PENTA Family member at FTE 2012 http://t.co/bFLlptBZ #FTE2012
(about 1 hour ago) - Swissport International confirmed as Bronze Sponsor for FTE 2012 http://t.co/BmAr9VR2 #FTE2012
(about 2 hours ago) - New President & CEO of CATSA to present “Checkpoint of the Future” concepts at FTE 2012: Recently appointed Pres... http://t.co/CZUfBo4C
(about 4 hours ago) - Sydney Airport to add new SmartGates http://t.co/AfsiQTwR
(about 2 days ago) - TSA PreCheck reaches 1 million milestone: The TSA has announced that its risk-based security programme has now s... http://t.co/OPzMpDSw
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