Star Alliance, Dubai Airports, IATA, United and SITA discuss how airlines, airports and technology companies can together create more seamless travel apps.
Find out how seatback self-service, in-flight concierges, commercial partnerships and smartwatch-based sales can help to increase in-flight sales.
Paul Griffiths, CEO of Dubai Airports, discusses Dubai World Central, the Internet of Things, beacons and the importance of the passenger experience.
Air New Zealand’s Kerry Reeves explains why the carrier will bide its time before offering onboard Wi-Fi, and why “personal interaction” is the number one priority.
Following a spate of recent acquisitions, FTE speaks to Amadeus and SITA to explore what consolidation in the airport IT sector means for the wider industry.
FTE explores how Delta, United, American Airlines are leading the battle for premium loyalty with multi-million dollar investments in airport facilities.
FTE explores how daa is improving data sharing between stakeholders to improve operational efficiency, queue management and resource allocation.
FTE paid a visit to Amsterdam Airport Schiphol to explore the Schiphol Security Experience, which sets a new benchmark by delivering “security as a service”.
FTE looks at how JetBlue and Virgin America are using Apple Pay and Visa Checkout, and how a new Google Flights feature is simplifying the flight search process.
Ranging from permanent bag tags and Google Glass to single passenger tokens, we review this year’s 10 most popular ‘On the Ground’ passenger experience stories.