"Enhancing the passenger experience"
Category Archives: Equipment
Russian airport offers sleeping pods for passengers
Sheremetyevo International Airport has introduced new ‘Sleepboxes’ in the terminal building, which passengers can rent to relax in while they wait for their flight.
Prototype unattended bag drop solution, plus much more on display at Check-In Asia exhibition
See the very latest passenger and baggage processing solutions on display in the Check-In Asia exhibition area
Access IS promotes face-up bar code scanning
Whether your ticket is read face-up or face-down by the scanner can have a significant impact on how long passengers are kept waiting. There have been successful trials to present them on mobile phones and personal digital organisers (PDAs) – a trend that may grow. This variety of media makes accurate, first-pass scanning harder and trials have shown that reading a document face-up achieves faster boarding than placing a document face-down.
Innovative airport solutions
Ultra Electronics Airport Systems has announced the launch of its latest operational solution. UltraConnect is the company’s new global aviation messaging solution, which is able to provide reliable routing of all airline message types with particular focus at this stage on IATA RP17545 BSMs (Baggage Service Messages). The solution is already in use at one UK airport and is routing BSMs from some major carriers.
Streamlining airline handling operations
All Nippon Airways has chosen Damarel to supply the latest version of its full DCS back up system. The solution provide a real-time transfer of passenger and flight information between an airline’s own DCS and Damarel’s Local DCS, ensuring the best possible continuation of service and on-time performance.
Accessible self-service kiosks can help companies innovate
By Bill Curtis-Davidson, Business Development and Solution Leader, IBM Worldwide Human Ability & Accessibility Center.
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